P&R Automotive & Electrical: A Tauranga Trustworthy Choice
P&R Automotive & Electrical, located at 98 Third Avenue, Tauranga 3110, has earned a stellar 4.900000-star rating and cemented its position as a leading mechanic in the Tauranga area. The consistently positive feedback speaks volumes about their commitment to quality service, transparent pricing, and genuine care for their customers' vehicles. It's clear this isn't just a repair shop; it's a workshop built on trust and integrity. They're open Monday to Friday, 8am – 5pm, so planning your servicing is straightforward. It's worth noting they are closed on weekends.
Going Above and Beyond: Customer Experiences Speak Volumes
The reviews consistently highlight P&R Automotive & Electrical’s dedication to exceeding customer expectations. It's not just about fixing what's broken; it’s about providing comprehensive and thoughtful service. Here's a breakdown of some common praise:
- Problem Solving Prowess: Numerous customers recount instances where the team meticulously diagnosed difficult issues, even going the extra mile—literally—to identify the root cause. One customer noted Sean's dedication to driving and inspecting a vehicle to uncover a hidden problem, ultimately declining to charge for the service.
- Five-Year Loyalty: Several customers have relied on P&R Automotive & Electrical for five years for crucial services like WOFs, servicing, and resolving mechanical issues, speaking volumes to their reliability and consistent quality.
- Boating Expertise: They're not just limited to cars! Customers rave about their knowledge and expertise when servicing boats, including WOFs, radio replacements, and even hull cleaning.
- Urgent Repairs Handled with Grace: One customer experienced a sudden, urgent repair need. P&R Automotive & Electrical displayed exceptional flexibility and communication, allowing for a vehicle drop-off even in the "dead of night" and addressing the issue swiftly and efficiently.
- Easter Service Savior: Fitting in a service just before a major holiday shows a willingness to cater to customers' needs and prevent unexpected disruptions.
- Fast & Efficient WOF: Getting a WOF in just 15 minutes after booking is a significant time-saver, a benefit frequently appreciated by customers.
“One of the best automotive visited today. Very friendly guys. Went there for an issue which couldn’t be spotted, Sean spent fair bit of his time by driving and checking underneath. They didn’t charge me.” – A genuine testimonial reflecting their commitment.
Accessibility, Services & Inclusivity
P&R Automotive & Electrical doesn’t just focus on vehicle repairs; they’ve also built a welcoming and accessible environment for all. Here's more about what they offer:
Feature | Detail |
---|---|
Service Options | Onsite services available |
Accessibility | Wheelchair accessible entrance and parking lot |
Offerings | Oil changes & general servicing |
Payment Methods | Credit Cards, Debit Cards, NFC mobile payments (Credit Cards listed twice - likely a data entry issue) |
Community Focus | LGBTQ+ friendly space, Transgender safespace |
Their commitment to inclusivity, particularly designating themselves as an LGBTQ+ friendly and transgender safe space, makes them a valued member of the Tauranga community. The accessibility features demonstrate a dedication to accommodating various needs. The broad range of payment options adds to the convenience for customers.
Pricing & Communication: Transparent and Refreshing
A recurring theme in the reviews is the combination of reasonable pricing and excellent communication. Customers consistently praise P&R Automotive & Electrical for being upfront with costs and keeping them informed throughout the repair process.
- Competitive Pricing: Several customers explicitly state that their pricing is "reasonable," indicating a strong value proposition. One particularly highlighted that their prices were "far more reasonable than other places" in the area.
- Proactive Communication: Customers appreciated the pre-service email communication, demonstrating a proactive approach to customer service. Clear and timely communication continues consistently throughout the service journey.
- Dedicated Team: Numerous reviews specifically mention Steve, Kerry, and the entire team, reinforcing the personal touch and high level of care provided.
You can reach P&R Automotive & Electrical at +64 7 578 7797 to book your service or discuss your vehicle's needs.