Pros 
Cons Midas Tauranga: A Customer Love Story – Beyond Just Car Repairs
Midas Tauranga, located at 402 Cameron Road in Tauranga South, has rapidly become a favourite among local car owners. With a stellar rating of 4.4 out of 5 stars, this car repair and maintenance service isn’t just fixing vehicles; it's building trust and fostering positive relationships. The consistently positive feedback highlights a dedication to exceptional service, going above and beyond expectations, and a genuine care for their customers. Operating Monday through Friday from 8 AM to 4:30 PM, and Saturdays from 8 AM to 12 PM, they offer convenient hours for busy Kiwis. The garage embraces accessibility, featuring both wheelchair accessible entrances and parking, ensuring everyone can access their services comfortably. Payment options currently include debit cards and NFC mobile payments – they’re working on reintroducing credit card facilities soon. This focus on inclusivity and practicality speaks volumes about their commitment to their community. Customers consistently praise the friendly and approachable nature of the team, creating a welcoming and stress-free experience.
Troubleshooting Titans: Tales of Going the Extra Mile
What truly sets Midas Tauranga apart is their willingness to tackle complex issues and provide solutions where others haven't. Several reviews recount instances where the mechanics demonstrated remarkable problem-solving skills and dedication. Here are just a few examples:
- Engine Saviour: One customer experienced a catastrophic engine failure – a shattered part that stumped other mechanics. The Midas Tauranga team not only diagnosed the issue swiftly but went above and beyond to source the necessary parts, ensuring a rapid and complete repair. They even addressed smaller, previously overlooked issues while the car was in their care.
- Loose Nut, Huge Relief: Another customer initially feared a costly shock absorber problem due to a strange noise. The mechanics quickly identified it as a simple, loose nut, resolving the issue without charge – a testament to their expertise and honest approach.
- Fuel Filter Emergency: On a customer’s final day in Tauranga, a fuel filter light illuminated. Midas Tauranga sprang into action, quickly changing the filter and ensuring a worry-free departure.
- Tyre Blowout Rescue: A blown tyre didn’t leave a customer stranded. Midas Tauranga promptly dispatched assistance, repaired the issue, and provided generous pricing, reinforcing their commitment to customer support.
- Budget-Friendly Solutions: The team demonstrates flexibility with payment options; they've been known to allow customers to settle balances over the following week, proving understanding and supportive of different financial situations.
What Customers Are Saying – A Chorus of Praise
The consistently positive reviews paint a clear picture: Midas Tauranga is a reliable and trustworthy mechanic. Here's a breakdown of key themes from customer testimonials:
| Key Benefit | Customer Feedback Examples |
|---|---|
| Expertise & Problem Solving | "These guys really know what they are doing..." "They managed to find out what was wrong with my car and provide a solution." |
| Honesty & Transparency | "They picked up on repairs that I had a feeling about..." "They didn’t charged anything as it took them not much effort and expenses to fix the problem." |
| Customer Service & Friendliness | "Excellent and very friendly service !!!" "Nice and easy to deal with and great communication..." |
| Speed & Efficiency | "Appreciate the quick and fast service provided by the mechanics." "Great turn around." |
| Convenience & Accessibility | "Conveniently open on Saturdays." "Wheelchair accessible entrance and parking lot" |
Overall, customers highlight not only the quality of the repairs but also the positive and supportive environment created by the Midas Tauranga team. They’re praised for their communication, transparent explanations, and commitment to keeping customers informed throughout the repair process.
Getting in Touch & Planning Your Visit
Ready to experience the Midas Tauranga difference? Here’s everything you need to know:
- Phone: +64 7 578 5085
- Address: Midas Tauranga 402 Cameron Road, Tauranga South, Tauranga 3110, New Zealand
- Opening Hours:
- Monday: 8 AM–4:30 PM
- Tuesday: 8 AM–4:30 PM
- Wednesday: 8 AM–4:30 PM
- Thursday: 8 AM–4:30 PM
- Friday: 8 AM–4:30 PM
- Saturday: 8 AM–12 PM
- Sunday: Closed
- Accessibility: Wheelchair accessible entrance and parking.
- Payment: Debit cards and NFC mobile payment accepted. Credit cards are planned for reintroduction soon.
- Category: Car Repair and Maintenance Service
Many customers have expressed intentions to return for future services, including WOF (Warrant of Fitness) inspections, further solidifying Midas Tauranga's reputation as a dependable and valued automotive partner in the Tauranga community. Don't hesitate to contact them – you might just find your new go-to mechanic!