North City Automotive: Porirua's Top Mechanic for Car Care & Savings

Services offered by North City Automotive

Vehicle Servicing 🛠️

Subaru RSKB4 Maintenance 🚗

Battery Replacement 🔋

Headlight Repair & Connection 💡

Diagnostic Advice & Recommendations 🧐

Cost-Saving Strategies 💰

DIY Advice & Guidance 👨‍🔧

General Vehicle Repairs ⚙️

Pros	Cons
Richard provides excellent advice and recommendations to save customers money.	A headlight connection was broken/loosened during a battery replacement.
Richard's advice is easy to understand and timely.
Charges are very reasonable.
The team is friendly and efficient.
Service is highly recommended.
Pricing is consistently great.
Overall experience is positive.
Efficient service.
Helpful team.

Pros

Cons

Richard provides excellent advice and recommendations to save customers money.

A headlight connection was broken/loosened during a battery replacement.

Richard's advice is easy to understand and timely.

Charges are very reasonable.

The team is friendly and efficient.

Service is highly recommended.

Pricing is consistently great.

Overall experience is positive.

Efficient service.

Helpful team.

North City Automotive: A Porirua Community Favourite

North City Automotive, located at 4 Wall Place, Kenepuru, Porirua 5022, has earned a well-deserved rating of 4.4 out of 5, solidifying its place as a trusted mechanic within the Porirua community. Open Monday to Friday from 8:00 AM to 4:30 PM, Richard and his team offer reliable and affordable car care services. Customers appreciate the convenience and accessibility of the shop – boasting both wheelchair accessible entrance and a wheelchair accessible parking lot. Payment options include debit cards and NFC mobile payments, though credit cards are currently not accepted. Finding them is easy – dial +64 4 232 0271 for inquiries or bookings. The shop caters to a wide range of vehicle needs, becoming a familiar and welcome face for many local drivers.

Rave Reviews: Why Customers Keep Coming Back

The consistently positive feedback speaks volumes about North City Automotive’s commitment to exceptional service. Here's a deeper look at what customers are saying:

Richard’s Expertise & Honesty: Multiple reviews highlight Richard's knowledge and integrity. He's praised for providing clear, understandable advice and actively suggesting ways to save customers money. One long-standing customer noted having been serviced for the last six years, directly attributing this loyalty to Richard’s trustworthy guidance.
Friendly & Efficient Team: Beyond Richard, customers consistently mention the friendly and efficient nature of the entire team. Many appreciate the welcoming atmosphere and the promptness of the service.
Reasonable Pricing: Value for money is a recurring theme. Clients consistently describe the pricing as "very reasonable" and "great," indicating a commitment to fair and transparent rates.
Specific Examples of Excellent Service:
- "Another great service by Richard on my Subaru RSKB4."
- "Super happy with the service...very friendly and efficient. Thanks guys."
- "Very helpful and efficient team, very reasonably priced!"
- "Great service, highly recommended."
- "Always great service and pricing."

"Richard is very good, he has several times recommended different ways to save me money, and helped give me advice on a couple things I could handle myself." – A sentiment echoed by many, demonstrating Richard's dedication to customer education and empowerment.

Potential Areas for Improvement & Transparency

While overwhelmingly positive, a few reviews mention areas that could be addressed to reach an even higher level of customer satisfaction.

Issue	Description
Headlight Connection	One customer reported a headlight connection being broken/loosened during a battery replacement.
Credit Card Payments	Currently, credit cards aren’t accepted, potentially limiting payment options for some customers.

Transparency is key, and acknowledging these instances—even as isolated incidents—shows a commitment to continuous improvement. Addressing this feedback proactively, perhaps through increased quality control checks during routine servicing, will further enhance the customer experience.

Getting in Touch & Navigating the Services

North City Automotive is conveniently located in Kenepuru, Porirua. Here’s a quick guide to connecting with them:

Phone: +64 4 232 0271 – For appointment bookings, general inquiries, and service advice.
Address: 4 Wall Place, Kenepuru, Porirua 5022, New Zealand – Easy to find and access.
Opening Hours:
- Monday: 8:00 AM – 4:30 PM
- Tuesday: 8:00 AM – 4:30 PM
- Wednesday: 8:00 AM – 4:30 PM
- Thursday: 8:00 AM – 4:30 PM
- Friday: 8:00 AM – 4:30 PM
- Saturday & Sunday: Closed
Accessibility: Wheelchair accessible entrance and parking, ensuring inclusivity for all customers.
Payment Options: Debit cards and NFC mobile payments are accepted.

Frequently Asked Questions About North City Automotive's Services and Operations

What types of services does North City Automotive offer?

North City Automotive provides a comprehensive range of mechanical services for your vehicle. Richard, the mechanic, is known for his expertise and ability to diagnose and repair various issues. He focuses on providing practical advice and cost-effective solutions. While specific payment options are limited (debit cards accepted, credit cards not), the reasonable charges and quality service consistently receive positive feedback from customers like Trevor. They are located at 4 Wall Place, Kenepuru, Porirua.

What are North City Automotive’s opening hours and is it accessible?

North City Automotive is open Monday through Friday from 8:00 AM to 4:30 PM. The workshop is closed on Saturdays and Sundays. Accessibility is a priority; the facility features both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring ease of access for all customers. Richard and the team strive to provide a welcoming and inclusive environment for everyone seeking vehicle maintenance in Porirua.

What do customers say about their experiences with North City Automotive?

Customers consistently praise North City Automotive for its friendly, efficient, and reasonably priced service. Trevor highlights Richard's helpful advice and cost-saving recommendations over the past six years. Others appreciate the team's efficiency and the quality of work performed. The positive reviews, such as those from Trevor and others, demonstrate a commitment to customer satisfaction and reliable automotive care in the Kenepuru area.

How can I contact North City Automotive and what is their location?

You can reach North City Automotive by phone at +64 4 232 0271. The workshop is conveniently located at 4 Wall Place, Kenepuru, Porirua 5022, New Zealand. Richard and the team are readily available to address your vehicle concerns and provide expert mechanical assistance. They are a trusted mechanic in the Porirua community, known for their honest and reliable service.