Lube City Motors: Where Honesty Drives the Experience
Lube City Motors, located at 192 Kapiti Road, Paraparaumu 5032, NZ, is rapidly becoming the go-to auto repair shop in the Kapiti region. Boasting a flawless 5.000000-star rating, this isn't just about fixing cars; it's about building trust and providing exceptional service. Forget the feeling of being upsold or taken advantage of – Lube City Motors prides itself on its integrity and genuine desire to help. Operating Monday to Friday from 8 AM to 5 PM, and Saturday mornings from 8 AM to 1 PM, Simon and his team are ready to tackle your vehicle’s needs. They accept Credit and Debit cards and NFC mobile payments for your convenience. Appointments are recommended to ensure they can dedicate the time and attention your car deserves. They provide wheelchair accessible entrance and parking!
Simon's Stellar Reputation: More Than Just a Mechanic
At the heart of Lube City Motors is Simon, a mechanic earning widespread praise for his knowledge, honesty, and friendly demeanour. He’s consistently highlighted in customer reviews as a legend in the auto repair industry, a truly reliable and trustworthy figure. Here’s a glimpse of what customers are saying about Simon:
- Honest Assessments: Customers appreciate Simon's straightforward approach, particularly his refusal to push unnecessary repairs. One customer notes, “There was no attempt to 'up sell,' in fact, I suggested the brake pads might need changing and was advised I could safely get another 10k out of them.”
- Exceptional Problem Solving: From diagnosing obscure campervan noises to rejuvenating aging Toyotas, Simon consistently delivers solutions. He could even identify and fix a problem when completely swamped with other work.
- Going the Extra Mile: Simon's commitment extends beyond repairs. He’s been known to resubmit vehicles for WOF rechecks and even helped a customer obtain a better price on tyres at a nearby store, demonstrating a genuine interest in their well-being.
- Educational & Empathetic: Simon doesn’t just fix cars; he explains why and how, even teaching customers about the basics of their vehicle’s systems. For a single mother, Simon’s extra mile—taking the car back to the testing station—was a significant stress reliever.
A Comprehensive Service Offering – Beyond the WOF
Lube City Motors isn’t just about WOF inspections (though customers rave about their efficiency in this area - achieving top marks every time); they offer a full suite of auto repair services. Here’s a breakdown of what you can expect:
Service Category | Description |
---|---|
WOF Inspections | Fast, efficient, and thorough WOF inspections. |
General Repairs | Engine diagnostics, brake repairs, suspension work, and more. |
Maintenance | Oil changes, fluid flushes, and preventative maintenance services. |
Problem Diagnosis | Expert troubleshooting to identify and resolve complex vehicle issues. |
Customer Support | Honest advice, transparent pricing, and exceptional customer service. |
Beyond the practical, Lube City Motors elevates the car care experience. The surprising touch of a freshly washed and cleaned car upon pick-up has been a consistent highlight for many appreciative customers. And let’s not forget the resident garage dog, another delightful bonus!
Community Love & Accessibility
Lube City Motors isn't just a business; it's a valued member of the Paraparaumu community. The overwhelming positive feedback consistently refers to Simon’s character and the peace of mind he provides. Consider this a big win for Kapiti residents who value honesty, reliability, and a friendly face in their local auto repair shop.
Accessibility Features
Lube City Motors prioritizes accessibility for all customers:
- Wheelchair Accessible Entrance: Ensuring ease of access for those using wheelchairs.
- Wheelchair Accessible Parking Lot: Providing convenient and accessible parking options.
Contact: +64 4 298 7192