Brake & Clutch Rebuilders: A Taranaki Tradition of Trust and Expertise
Brake & Clutch Rebuilders, located in the heart of New Plymouth Central, are quickly becoming synonymous with exceptional brake and steering service in the Taranaki region. With a stellar rating of 4.8 out of 5 stars, this business consistently earns praise for its skilled technicians, honest pricing, and a customer-centric approach that goes above and beyond. Located at 16 Eliot Street, New Plymouth, the shop is easily accessible and open Monday to Friday from 7:30 AM to 5:30 PM, with Saturday hours from 9 AM to 12 PM. They're closed on Sundays, ensuring a well-deserved break for their hardworking team, always ready to help when you need them most. For immediate inquiries, you can reach them at +64 6 758 5401.
Beyond Repairs: Reviews Highlight Exceptional Service
The consistently positive reviews speak volumes for Brake & Clutch Rebuilders. It's not just about fixing brakes and clutches; it's about building relationships based on trust and reliability. Here's a summary of recurring themes from customer feedback:
- Expert Knowledge & Quick Response: Customers consistently applaud the team's deep knowledge and ability to swiftly address vehicle breakdowns, minimising disruption to their daily lives.
- Honest Pricing: Several reviews explicitly mention the “honest” and “affordable” prices, highlighting the transparency and integrity of the business.
- Going the Extra Mile: This is a significant differentiator. Instances like Reto personally taking a customer's car to the WOF testing station to ensure a quick return to work exemplify their dedication.
- Friendly & Helpful Team: The consistently mentioned "friendly" and "helpful" team, particularly Harley, creates a welcoming and stress-free environment.
- Rebuild Expertise: Specializing in rebuilding parts like steering racks demonstrates a valuable skill set and a commitment to extending the life of vehicles.
Facilities & Payment Options for a Smooth Experience
Brake & Clutch Rebuilders prioritize customer convenience and accessibility, ensuring a seamless experience for all.
Accessibility Features:
Feature | Availability |
---|---|
Wheelchair Accessible Entrance | Yes |
Wheelchair Accessible Parking Lot | Yes |
Payment Options:
- Accepted: Debit Cards, Credit Cards
- Note: While credit cards are accepted, it's always a good idea to confirm the specific card types they process during your visit.
They strive to make the repair process as hassle-free as possible, adapting to different needs and preferences.
Real Customer Stories: Why Brake & Clutch Rebuilders Stands Out
Here's a look at what some satisfied customers have to say:
"Another great experience with the team at Brake and Clutch! With our work vehicle breaking down, we were keen to get it back on the road. These guys were awesome, and we appreciated all of their expert knowledge and quick response. Highly recommended!" - Harley
"Harley was great to deal with and replaced the power steering rack on my van promptly with good value. Many thanks." - Nigel
"Just been back (five months later) to get my truck steering rack rebuilt. Once again Harley and his team did excellent work at an honest price. Great business to deal with."
"Working on my daughter's car. I bungled a part. The guys there fixed it up and because she needed the car to get back to work in Auckland, Reto took her car to the WOF testing station. Service above and beyond. Thanks to Reto, Harley, and team. Brilliant!!!"
These testimonials highlight not only the quality of the mechanical work but also the genuine care and exceptional service that sets Brake & Clutch Rebuilders apart from the competition. They're building a reputation as more than just a brake shop – they’re a trusted partner in keeping Taranaki vehicles running smoothly.