Auto Innovations NZ: Taranaki’s Trustworthy Mechanic for Honest Car Care

Services offered by Auto Innovations NZ

Vehicle Diagnostics 🔍

General Vehicle Repairs 🛠️

Timely Repairs ⏱️

Honest Assessments ✅

Knowledgeable Advice 💡

Free Additional Tasks 🎁

Vehicle Servicing ⚙️

Modest & Affordable Pricing 💰

Repairs on Multiple Vehicle Types 🚗

Swift Service 💨

Pros	Cons
Friendly and accommodating service.	Closed on Mondays and Saturdays.
Excellent work and additional tasks completed free of charge.	Closed on Sundays.
Modest charges and swift service.
Honest and reliable mechanic.
Repairs carried out in a timely manner.
Knowledgeable and helpful advice.
Nothing is too much bother for the team.
Particularly helpful for women or those less familiar with cars.
Never rips customers off.
Great atmosphere for automotive enthusiasts.
Top shop with top people and repairs.
Jobs completed on time with no cost overruns.
Very friendly, even for travellers.
Great service and affordable prices.
Great friendly atmosphere and professionals.

Pros

Cons

Friendly and accommodating service.

Closed on Mondays and Saturdays.

Excellent work and additional tasks completed free of charge.

Closed on Sundays.

Modest charges and swift service.

Honest and reliable mechanic.

Repairs carried out in a timely manner.

Knowledgeable and helpful advice.

Nothing is too much bother for the team.

Particularly helpful for women or those less familiar with cars.

Never rips customers off.

Great atmosphere for automotive enthusiasts.

Top shop with top people and repairs.

Jobs completed on time with no cost overruns.

Very friendly, even for travellers.

Great service and affordable prices.

Great friendly atmosphere and professionals.

Auto Innovations NZ: Taranaki’s Trustworthy Mechanic for Honest Car Care

Auto Innovations NZ, located in Fitzroy, New Plymouth, has earned a stellar 4.8-star rating, a clear indication of the exceptional service provided. Situated at 38E McLean Street, Fitzroy, New Plymouth 4312, NZ, this mechanic is quickly becoming a go-to choice for residents and even travellers passing through Taranaki. With a phone number of +64 21 142 5091, getting in touch is straightforward. They operate Tuesday through Friday from 8 AM to 5 PM, offering a convenient schedule. More than just a repair shop, Auto Innovations NZ fosters a welcoming and trustworthy environment - a quality often difficult to find in the automotive industry.

Beyond the Wrench: What Sets Auto Innovations NZ Apart?

The reviews consistently speak volumes about Graeme and the team at Auto Innovations NZ. Here's a breakdown of what customers rave about, going beyond just technical expertise:

Honesty and Transparency: Multiple comments repeatedly emphasize Graeme’s honesty, particularly appreciated by women seeking reliable service. Phrases like “Has NEVER ripped me off” reflect a deep sense of trust cultivated with customers.
Exceptional Customer Service: The team's friendliness and accommodating nature are highlighted time and again. As one reviewer put it, "Very pleasant to deal with." They go the extra mile to explain issues in a way that’s easy to understand, even for those, like one customer, who admit to being "very out of my comfort zone when understanding cars.”
Going Above and Beyond: The unexpected extras are a frequent theme. Reviewers mention extra tasks carried out “free of charge” and a commitment to keeping costs modest.
Efficiency & Timeliness: Swift service and repairs completed "on time" are consistently mentioned. One customer's experience of having their car sorted "within 24 hours" is indicative of their dedication to prompt turnaround.
Knowledge and Expertise: Described as "knowledgeable and helpful," the team is equipped to handle various vehicles and issues with confidence.
Atmosphere: Reviewers enjoy the "Gr8 shop atmosphere with things 2 c for the automotive interest," adding to the overall positive experience.

Facilities and Accessibility: Catering to Everyone’s Needs

Auto Innovations NZ isn't just focused on providing top-notch mechanical services; they also prioritize accessibility and customer comfort. Their facilities offer a range of features for a pleasant experience:

Services Offered: They provide onsite services, streamlining the repair process for customers. You can also get a convenient oil change.
Accessibility Features:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities: A gender-neutral restroom is available, demonstrating an inclusive approach to customer care.
Payment Options: They accept debit cards. Please note: Credit card payments are not currently processed.

Real Customer Voices: A Glimpse into Auto Innovations NZ’s Reputation

Here’s a sampling of genuine testimonials that showcase the positive experiences customers have had with Auto Innovations NZ:

"Graeme made it a smooth experience and had it all sorted within 24hours. Very pleasant to deal with. Would highly recommend.”

"Friendly and accommodating, did a great job and threw in a couple other tasks free of charge. Modest charges and swift service, I will be taking all my vehicles to Graeme from now on.”

“THE A TEAM. Honest, reliable, repairs carried out in a timely manner, knowledgeable and helpful. Nothing is too much bother for this A team. For a woman on her own its been very hard to get all of this with a mechanic. So helpful with all my different vehicles.”

"Top shop ,top people,top repairs job done on time with no cost over runs.”

“Great service and affordable prices! Great friendly atmosphere.. great professionals”

These diverse testimonials reflect a consistent theme: Auto Innovations NZ provides honest, reliable, and friendly service, making them a highly recommended mechanic in the New Plymouth area.

Frequently Asked Questions About Mechanic Auto Innovations NZ and Their Services

What types of services does Mechanic Auto Innovations NZ offer, and are they suitable for someone who isn't car-savvy?

Mechanic Auto Innovations NZ provides a comprehensive range of mechanical services, including oil changes and onsite repairs. Graeme, the owner, is known for making the experience smooth and understandable, even for those unfamiliar with cars. Customers appreciate the clear explanations and efficient service, ensuring a stress-free visit. They are committed to providing excellent service regardless of your automotive knowledge.

What are the opening hours of Mechanic Auto Innovations NZ, and are they open on weekends?

Mechanic Auto Innovations NZ operates Monday to Wednesday, and Thursday to Friday from 8:00 AM to 5:00 PM. The workshop is closed on Saturdays and Sundays. It's best to plan your visit during these business hours to ensure Graeme and the team are available to assist you with your vehicle's needs. They strive to be accessible during standard working hours.

I require wheelchair access. Is Mechanic Auto Innovations NZ accessible for customers with mobility needs?

Yes, Mechanic Auto Innovations NZ prioritises accessibility. The workshop features a wheelchair accessible entrance, parking lot, restroom, and seating. They are dedicated to providing a comfortable and inclusive environment for all customers, ensuring everyone can easily access their services and feel welcome. This commitment reflects their dedication to customer care.

What payment methods are accepted at Mechanic Auto Innovations NZ?

Mechanic Auto Innovations NZ currently accepts debit card payments for your convenience. Credit card payments are not accepted at this time. It's advisable to bring your debit card when visiting the workshop. They are exploring options to expand payment methods in the future to better serve their customers' needs.

What do customers say about Mechanic Auto Innovations NZ, and what makes it stand out from other mechanics in New Plymouth?

Customers consistently praise Mechanic Auto Innovations NZ for its honesty, reliability, and exceptional service. Many highlight Graeme's expertise and willingness to go the extra mile, often performing additional tasks free of charge. The friendly atmosphere, timely repairs, and modest charges are also frequently mentioned. It's known as 'The A Team' for a reason – a trustworthy and helpful mechanic.