Pros 
Cons Kinmont Motors 2010 Ltd: More Than Just Car Repairs – A Community Lifeline
Kinmont Motors 2010 Ltd, located at 21C Gladstone Road South, Mosgiel 9024, NZ, has earned a remarkable 4.90 out of 5-star rating – and it's clear from customer feedback that this isn’t solely down to skilled mechanics. This Mosgiel-based car repair and maintenance service is fostering a reputation for exceptional care and genuine kindness, going above and beyond what’s typically expected from an automotive business. Operating Monday to Wednesday and Thursday from 8 AM to 5 PM (closed Fridays, Saturdays, and Sundays), Kinmont Motors offers dependable service alongside a refreshing approach to customer relations. They can be reached at +64 3 489 4939. Their commitment to accessibility is noteworthy, featuring both a wheelchair accessible entrance and parking lot, a thoughtful consideration for all customers. While they readily accept debit cards, credit card payments are unfortunately not currently supported.
Beyond the Wrench: Stories of Exceptional Support
The reviews for Kinmont Motors consistently highlight a level of care rarely found in the auto repair industry. What truly sets them apart isn’t just the quality of their work (frequently praised), but the genuine warmth and assistance offered by Rodney and Rani, the owners. One review tells a particularly moving story: a couple involved in a serious car accident found themselves shocked and disoriented. Rodney responded promptly with a tow truck, bringing the vehicle to their Mosgiel location and proactively assisting with the complex arrangements following the accident. This included:
- Accommodation Support: Helping the couple find a suitable motel.
- Vehicle Storage: Allowing them to leave their vehicle safely on the property.
- Wrecker Arrangements: Organising for the wreckage to be removed.
- Transportation Assistance: Even providing transport to the Dunedin bus station, with Rani personally driving them.
This extraordinary commitment to customer well-being is a recurring theme, demonstrating that Kinmont Motors 2010 Ltd views their role as more than just mechanics – they are a pillar of support within the Mosgiel community. Many reviews express a deep sense of gratitude for Rodney and Rani’s kindness, particularly during difficult times.
What Customers Are Saying: A Chorus of Recommendations
The overwhelmingly positive feedback speaks volumes about the Kinmont Motors experience. Here's a breakdown of key recurring themes from customer reviews:
| Aspect | Customer Feedback Highlights |
|---|---|
| Quality of Work | "Great job, very handy after giving an estimate the job was completed as they said," "Very good," "Professional + efficient." |
| Customer Service | "Rodney is a pleasure to deal with!," "Rodney and Rani are just the nicest, warmest people you will meet," "Forever indebted to their kindness, warmth and grace." |
| Overall Recommendation | "Can't recommend this place enough," "Great service, highly recommended," "Excellent service as always," "Highly recommend. Make them your first call." |
| Reliability & Trust | "Yes very good service. Very pleased with staff and assistance." |
These comments consistently paint a picture of a trustworthy, reliable, and genuinely caring business – a place where customers feel valued, not just as clients, but as people.
Accessible Service, Local Expertise
For residents of Mosgiel and surrounding areas, Kinmont Motors 2010 Ltd provides a valuable service. The dedication to accessibility – with wheelchair access both for entry and parking – ensures a welcoming environment for everyone. Their commitment to being a local business resonates with many, providing a personal touch often lacking in larger, corporate garages. The reviews consistently praise the efficiency and professionalism of the team, alongside the consistently good work performed. Choosing Kinmont Motors 2010 Ltd means opting for expert car care delivered with a genuine sense of community spirit and exceptional customer service.