Custom Works Automotive repair: Hutt Valley's Top Mechanic for Cars & Engines

Services offered by Custom Works Automotive repair

Subframe repair and welding 🛠️

Engine rebuilds (e.g., Cappuccino F6A) ⚙️

Classic car restoration and tuning 🚗💨

PCM tuning and diagnostics 💻

Dyno tuning and performance enhancements 📈

Timing chain replacement (including oil & water pumps) ⚙️💧

Header and injector replacement 💨

Engine reconditioning 🔧

Specialised automotive services 🌟

Pros	Cons
Hayden is patient and friendly, demonstrating a good understanding of vehicle issues.	One customer experienced issues with a poorly tuned PCM purchased from an external supplier.
Work is often completed at a lower price than initially quoted, due to repair rather than replacement when possible.	Parts for some repairs (e.g., from Japan) can take time to arrive.
Welding work is of high quality, as confirmed by WoF inspectors.
Excellent advice and guidance are provided to customers.
Fantastic engine rebuilds, particularly for classic and imported vehicles.
Hayden is a master of his craft, restoring classic cars to optimal performance.
Dyno tuning results in increased power, improved fuel economy, and better shifting.
Cost-effective compared to other mechanics.
Professional service, even for specialised repairs that other mechanics cannot handle.
Engine builders and tuners are exceptionally clever.
Provides a great service, reconditioning and servicing over the years.

Pros

Cons

Hayden is patient and friendly, demonstrating a good understanding of vehicle issues.

One customer experienced issues with a poorly tuned PCM purchased from an external supplier.

Work is often completed at a lower price than initially quoted, due to repair rather than replacement when possible.

Parts for some repairs (e.g., from Japan) can take time to arrive.

Welding work is of high quality, as confirmed by WoF inspectors.

Excellent advice and guidance are provided to customers.

Fantastic engine rebuilds, particularly for classic and imported vehicles.

Hayden is a master of his craft, restoring classic cars to optimal performance.

Dyno tuning results in increased power, improved fuel economy, and better shifting.

Cost-effective compared to other mechanics.

Professional service, even for specialised repairs that other mechanics cannot handle.

Engine builders and tuners are exceptionally clever.

Provides a great service, reconditioning and servicing over the years.

Custom Works Automotive Repair: A Hutt Valley Gem for Car Care

Custom Works Automotive Repair, located in Naenae, Lower Hutt, consistently earns high praise from customers with a stellar rating of 4.5 out of 5. Situated at 12 Horlor Street, Naenae, Lower Hutt 5011, NZ, this mechanic shop isn’t just a place to get your car fixed; it’s a destination for quality service, expertise, and honest advice. The team's dedication shines through in every review, making them a go-to choice for car owners across the Hutt Valley and beyond. Their opening hours are Monday to Friday, 8:30 AM – 4:30 PM (with Friday extending to 5:00 PM), ensuring convenient access for those juggling busy schedules. Being closed on weekends provides a dedicated rest period for the skilled team.

Beyond the Wrench: Exceptional Service & Trustworthy Advice

What truly sets Custom Works Automotive Repair apart is the personalized approach and evident expertise offered by Hayden and Mike. The recurring theme within customer testimonials is the team’s patience, friendly demeanor, and ability to thoroughly understand and diagnose complex automotive issues. Forget rushed diagnostics and generic fixes – here, you’ll find specialists who listen to your concerns and provide informed guidance. Numerous customers highlight specific positive experiences, demonstrating the commitment to exceptional service:

Subframe Savvy: Hayden’s understanding of subframe issues and proactively repairing rather than replacing, resulting in significant cost savings, is a frequently cited example of their value.
Engine Rebuild Mastery: The team's expertise in engine rebuilds, especially for classic and imported vehicles (like the Cappuccino), consistently receives praise. Parts logistics from Japan appear to be handled seamlessly.
Performance Tuning Specialists: Mike and Hayden’s dyno tuning and engine tweaking services, as demonstrated with the Ecotec Commodore, are lauded for delivering increased power, improved fuel economy, and smoother shifting – proving their capabilities extend beyond routine maintenance.
Classic Car Restoration: Hayden's skills with classic cars are described as "masterful," indicating a deep understanding of automotive heritage and a dedication to preserving automotive history.
Specialised Services: Customers appreciate Custom Works’ ability to handle specialised automotive issues that other mechanics are unable to address.

"Hayden is an absolute master of the craft. He made my classic car hum beautifully. Would absolutely recommend these guys to anyone who is serious about their car." - A Satisfied Customer

Facilities & Accessibility: Catering to Everyone's Needs

Custom Works Automotive Repair prioritises accessibility, ensuring their services are available to a wider range of customers. Their facilities include:

Wheelchair Accessible Entrance: A convenient and welcoming entry point for wheelchair users.
Wheelchair Accessible Parking Lot: Designated parking spaces offer ease and comfort for those with mobility needs.

Beyond accessibility, the shop’s welcoming environment contributes to a positive customer experience. While specific details of the workshop itself aren't explicitly mentioned in the reviews, the consistent praise for the staff suggests a well-managed and professional working environment. Getting your WoF (Warrant of Fitness) done there is also possible, according to one review.

Cost-Effectiveness & Expertise: Doing It Right the First Time

General consensus amongst reviewers emphasizes the cost-effectiveness of Custom Works Automotive Repair, particularly considering the level of expertise involved. While specialized services like engine tuning and rebuilds naturally come at a price, customers consistently feel the value outweighs the cost. They offer a level of technical sophistication often lacking in more general repair shops. Reviews highlight:

Repair vs. Replacement: Choosing repairs over replacements when feasible, a demonstration of cost-consciousness and a commitment to prolonging the life of vehicles.
Competitive Pricing: Compared to other mechanics in the area, Custom Works is consistently seen as delivering exceptional value for money.
Long-Term Investment: Clients are encouraged to "do it once, do it right," suggesting a focus on quality and durability as opposed to quick fixes.
Extensive Services: From routine servicing and timing chain replacements to header and injector upgrades, their range of services caters to a variety of vehicle needs and budgets.

Contact Information:

Phone: +64 4 567 4374
Address: 12 Horlor Street, Naenae, Lower Hutt 5011, New Zealand

Frequently Asked Questions About Custom Works Automotive Repair Services in Lower Hutt

What types of automotive services does Custom Works Automotive repair specialize in?

Custom Works Automotive repair excels in a wide range of services, from routine servicing and repairs to complex engine rebuilds and dyno tuning. They have a particular expertise in classic car restoration and performance enhancements, including engine tuning, timing chain replacements, header and injector upgrades, and subframe repairs. They also handle specialised services other mechanics may not be able to do.

I've heard Custom Works Automotive repair offers competitive pricing. Is this true?

Yes, many customers have praised Custom Works Automotive repair for their cost-effective solutions. Hayden, the owner, is known for his thorough assessments and willingness to explore repair options over replacements whenever possible, as demonstrated by a recent customer who benefited from a cheaper repair of their subframe. They strive to provide excellent value without compromising quality.

What are the opening hours for Custom Works Automotive repair?

Custom Works Automotive repair is open Monday, Tuesday, Wednesday, and Thursday from 8:30 AM to 4:30 PM, and Friday from 8:30 AM to 5:00 PM. They are closed on Saturdays and Sundays. It's always a good idea to call ahead to +64 4 567 4374 to schedule an appointment or confirm their availability.

Does Custom Works Automotive repair cater to customers with accessibility needs?

Absolutely. Custom Works Automotive repair is committed to providing an accessible environment for all customers. The facility features both a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring ease of access for those with mobility requirements. They strive to make the service experience comfortable and inclusive.

What do customers say about the quality of work performed at Custom Works Automotive repair?

Customers consistently highlight the exceptional quality of work and expertise at Custom Works Automotive repair. Hayden is frequently described as a 'master of the craft,' with clients praising his patience, friendly demeanor, and deep understanding of automotive issues. Many have experienced significant improvements in vehicle performance and economy thanks to Custom Works' tuning and repair services.