Pros 
Cons Teviot Street Autos: Where Honest Service Meets Kiwi Hospitality
Teviot Street Autos, nestled at 22 Teviot Street, Appleby, Invercargill, stands out as a beacon of reliable and friendly automotive care in the Southland region. Boasting a stellar rating of 4.8 out of 5, this mechanic clearly resonates with customers, garnering consistent praise for its exceptional service, fair pricing, and genuine care for their customers' vehicles. Reaching them is easy – simply dial +64 3 218 2381. They operate Monday to Friday from 8 AM to 5 PM, offering convenient hours for busy individuals and travellers alike. Finding them is easy, being located in the Appleby borough of Invercargill, NZ.
A Reputation Built on Trust and Going the Extra Mile
What truly distinguishes Teviot Street Autos isn't just their mechanical expertise, but their commitment to fostering a positive customer experience. Numerous reviews highlight the warmth and friendliness of Barry and his team. Forget feeling rushed or overwhelmed by technical jargon; the team at Teviot Street Autos prioritize clear communication and education. Here's a snapshot of what customers consistently rave about:
- Exceptional Customer Service: Barry, in particular, is frequently mentioned for his genuine kindness, willingness to help, and ability to explain complex issues in an easy-to-understand manner. Many customers specifically mentioned taking time out - delaying closing time to ensure pickup wasn't an issue.
- Transparent Communication: They don’t just fix your car; they explain what’s happening, showing you the issues and providing valuable advice. This transparency builds trust and empowers customers.
- Problem-Solving Prowess: Customers have brought in seemingly hopeless cases – from broken alternators requiring parts from Dunedin to flat tires needing immediate repair – and Teviot Street Autos has consistently delivered solutions, often exceeding expectations. One customer shared a story of a previous mechanic declaring the problem unfixable, but Teviot Street Autos successfully resolved it.
- Backpacker-Friendly Approach: Their welcoming attitude and flexible service make them a go-to choice for backpackers and travellers passing through Invercargill.
"Barry was so nice, took time out of his busy day to help me out, explained everything and gave me good advice!!!" – A typical sentiment echoing throughout the reviews.
Facilities & Payment Options: Accessibility and Convenience
Teviot Street Autos understands that a quality service extends beyond just the mechanical work. They’ve thoughtfully considered customer needs, providing a range of facilities designed for comfort and ease.
| Feature | Details |
|---|---|
| Accessibility | Wheelchair accessible entrance and parking lot ensure inclusivity. |
| Payment Options | Debit cards and NFC mobile payments are readily accepted. Credit cards are currently not an option. |
| Workshop Environment | Multiple reviewers highlight the immaculately clean and organized workshop – a testament to their professionalism. |
These facilities demonstrate Teviot Street Autos' dedication to providing a welcoming and accessible environment for all customers.
Recent Testimonials: A Glimpse Into the Teviot Street Autos Experience
Here’s a curated collection of recent comments, showcasing the breadth of positive experiences customers have had with Teviot Street Autos:
- "Perfectly helped by this professional garage. We had a broken alternator, which had to be ordered from Dunedin, but we were on the road within 24 hours. Thanks again Barry!"
- "Barry is super friendly person. He will explain to you about the car problem in detail. One of the lovely things is CLEAN. I love clean workshop."
- "Great service, nice to deal with. Totally recommend."
- "We drove here spontaneously because we had a flat tire. We were helped immediately and the tire was repaired within a short time. Price-wise it was very reasonable."
- “Tim did an amazing job on my car! What others said was unfixable he fixed. Thanks team 🙃👍”