Pros 
Cons A Decade of Trust: Why K & D Automotive Limited is Invercargill's Go-To Mechanic
K & D Automotive Limited, located at 92 Kelvin Street, Invercargill, isn’t just another car repair shop; it's a community institution. Holding a perfect 5.00000 rating, the consistently positive reviews paint a picture of a business built on expertise, honesty, and a genuine commitment to customer satisfaction. For over ten years, locals have relied on K & D Automotive for everything from minor maintenance to complex mechanical issues, and the outpouring of praise speaks volumes. It’s clear that this isn't just a job for the team; it’s a passion. Their dedication extends beyond merely fixing cars; they strive to provide peace of mind to every customer. This dedication is especially highlighted by the owner-operator's wealth of knowledge, readily shared with those who seek it.
Beyond the WOF: Exceptional Service and Unexpected Kindness
While K & D Automotive Limited efficiently handles WOF (Warrant of Fitness) inspections – often with prompt bookings, as highlighted by multiple reviews – their service reaches far beyond these essential checks. Customers frequently comment on the team’s attentiveness and clear communication. They take the time to explain the necessary work, keeping you informed every step of the way and ensuring you understand the process. Several reviews detail instances of exceptional service that highlight the team's commitment to going above and beyond.
Here's a breakdown of what customers appreciate regarding their service:
- Prompt Service: Securing bookings, even for urgent repairs, is a consistent theme.
- Clear Communication: Explanations of required repairs are provided in a way that’s easy to understand.
- Fast Turnaround Times: Vehicles are often ready sooner than anticipated, with regular updates provided during the process.
- Honest Advice: Recommendations are genuine, focused on the customer's best interest, and not driven by upselling.
- Unexpected Generosity: The anecdote where a mechanic rushed to assist a stranded friend, diagnosing and temporarily fixing a breakdown without charge, perfectly encapsulates K & D Automotive's ethos of kindness and community spirit. One review even documented a mechanic proactively fixing a tail light and steering rack zip ties for free to ensure a successful WOF retest.
Accessibility & Facilities: A Welcoming Environment
K & D Automotive Limited understands the importance of accessibility. Their facility is thoughtfully designed to accommodate everyone.
| Feature | Accessibility |
|---|---|
| Entrance | Wheelchair accessible |
| Parking | Wheelchair accessible parking lot |
This thoughtful consideration demonstrates a commitment to inclusivity, ensuring all customers can easily access and benefit from their services. Their doors are open Monday through Friday, 8 AM–5:30 PM, offering convenient hours for busy schedules. Note that they are closed on Saturdays and Sundays. This setup caters to a wide range of needs, showing they value every customer who walks through their door.
Testimonials Speak Volumes: A Chorus of Positive Experiences
The sheer volume of positive feedback is testament to K & D Automotive Limited's standing in the Invercargill community. Here's a curated selection of quotes, highlighting key reasons for their exceptional reputation:
“Jason here is the man, genuine and super helpful with a wealth of knowledge.”
“I have been using K&D auto well over ten years now.”
“These guys booked us in promptly...Very well priced good quality service and some super good, honest advice. This place is a gem!”
“Great service…got a spot squeezed in for the next day here.”
“Fantastic experience! …Trustworthy shop that my brother and I can recommend!”
“Old school straight-up.”
“Each time has been excellent - Thank you!”
"Most importantly he fixed everything in a professional manner that can be approved by Germans!"
These comments consistently emphasize the reliability, honesty, and exceptional customer service that have made K & D Automotive Limited a beloved and trusted institution in Invercargill. A phone call to +64 3 214 2308 can confirm availability and schedule your next service.