Pros 
Cons J&R Automotive Ltd: Featherston's Tyre & Transmission Heroes – A Community's Voice
J&R Automotive Ltd, nestled in the heart of Featherston, New Zealand, has cultivated quite the reputation. Boasting a stellar 4.8 out of 5 rating, it's clear this mechanic shop isn't just fixing cars; it's building trust with its community. Located at 68/72 Fox Street, Featherston 5710, J&R Automotive is a beacon for those facing automotive emergencies or requiring routine maintenance. The positive buzz surrounding this establishment stems from more than just competent repairs – it’s rooted in exceptional customer service and a genuine willingness to go the extra mile. Let's delve deeper into what makes J&R Automotive Ltd a local favourite.
Going Above and Beyond: Reviews Highlight Exemplary Service
The overwhelming consensus in customer reviews points to one thing: J&R Automotive Ltd genuinely cares about getting you back on the road safely and swiftly. The experiences shared demonstrate more than just technical expertise; they showcase empathetic problem-solving and a real dedication to customer satisfaction.
Here’s a summary of what customers are saying:
- Emergency Assistance: Numerous reviews specifically mention J&R Automotive's incredible response to roadside emergencies. One reviewer recounts encountering a shredded tyre on the Rimutaka hill and being incredibly fortunate to find J&R Automotive. Mechanic Kevin and administrator Kath reportedly went above and beyond to rectify the situation.
- Last-Minute Transmission Troubles: Katharina and Jim’s willingness to assist with a last-minute transmission issue has earned them high praise, further solidifying the reputation for responsiveness and problem-solving.
- Quick and Efficient Tyre Changes: For those needing a simple tyre change, J&R Automotive consistently delivers quick and efficient service.
- Friendly & Helpful Atmosphere: Repeatedly, customers highlight the friendly and helpful nature of the staff, creating a welcoming and reassuring environment. This personal touch sets J&R Automotive apart from larger, more impersonal repair shops.
“Lucky for us we found J & R Automotive. Mechanic Kevin and admin Kath went out of their way to get us back on the road. Thanks guys.” – A grateful customer highlighting the outstanding service.
Accessibility & Available Services: What You Can Expect
J&R Automotive Ltd is dedicated to providing accessible and convenient service to all members of the Featherston community. Here's a breakdown of their facilities and offerings:
Accessibility Features:
| Feature | Availability |
|---|---|
| Wheelchair Accessible Entrance | Yes |
| Wheelchair Accessible Parking Lot | Yes |
| Wheelchair Accessible Seating | Yes |
| Wheelchair Accessible Restroom | No |
While currently lacking a wheelchair accessible restroom, J&R Automotive's other accessibility features ensure a welcoming environment for those with mobility needs.
Services Offered:
- Oil Changes: A core service offered, indicating a focus on routine vehicle maintenance.
- Other Services: While not explicitly listed, the reviews suggest expertise in tyre changes and transmission issues, indicating a broader skillset. It’s always best to call and confirm availability for specific needs.
Accepted Payment Methods:
- Credit Cards: Accepted
- Debit Cards: Accepted
Contact Details & Operating Hours: Reaching Out to J&R Automotive Ltd
Need to get in touch or plan your visit? Here's the essential information:
Phone: +64 6 308 6180
Address: 68/72 Fox Street, Featherston 5710, New Zealand
Operating Hours:
Day Hours Monday 8 AM – 4:30 PM Tuesday 8 AM – 4:30 PM Wednesday 8 AM – 4:30 PM Thursday 8 AM – 4:30 PM Friday Closed Saturday Closed Sunday Closed