Pros 
Cons A Christchurch Institution: Why Auto Super Shoppe Burnside/Kendal Vehicle Services Stands Out
Auto Super Shoppe Burnside/Kendal Vehicle Services, nestled in Burnside, Christchurch, has cultivated a stellar reputation, boasting a remarkable 4.9-star rating. This isn't just a mechanic's shop; it's a trusted partner for vehicle owners across the region. What sets them apart isn't just their technical expertise, but a genuine commitment to customer care and transparent service. Located at 20 Sheffield Crescent, Burnside, Christchurch 8053, they’re conveniently accessible and known for going above and beyond the typical garage experience. Opening hours cater to a busy schedule – Monday to Wednesday and Thursday from 7:30 AM to 5:30 PM, with Fridays, Saturdays, and Sundays closed. A quick call to +64 3 358 5381 will get you in touch with their friendly team. But it's the collective chorus of positive reviews painting a picture of exceptional service that truly highlights their value.
Customer Stories: Honest Expertise & Welcoming Atmosphere
The praise for Auto Super Shoppe Burnside/Kendal Vehicle Services isn’t manufactured – it’s consistently echoed by real customers. Their business is clearly built on fostering strong, lasting relationships with those they serve. Here’s a glimpse into what customers are saying:
- Knowledge and Transparency: Numerous reviews highlight the team's ability to explain complex issues in easy-to-understand terms, ensuring customers feel informed and confident in the repairs being performed. One reviewer noted, “the experienced mechanics always let me know what they did in a way I can understand – which I find very helpful!”
- Going Above & Beyond: Carol, along with her team (particularly Ali mentioned by name), are frequently praised for their willingness to accommodate individual needs and schedules – a lifesaver for busy individuals and families. A parent shared, “As a mum with kids they were understanding about fitting into my schedule and accomodating me and my daughter when we came in together. Thanks Carol and Ali, you’re amazing!”
- Reliable Service & Fair Pricing: The shop’s reputation for quality workmanship, combined with competitive pricing, has earned them the loyalty of many. "Unbeatable service! ... it was cheaper than I expected.”
- Efficiency & Professionalism: The Reddit-recommended WOF check experience, completed within just an hour, showcases their efficiency and organized processes. "The whole process was amazingly efficient - completed within just 1 hour!"
- Loaner Car Availability: For customers requiring extended repairs, the availability of loaner cars is a significant benefit, minimizing disruption to their daily lives. "Plus a extra thank you for the loaner cars we have had to use over the years."
More Than Just Mechanics: Facilities & Inclusivity
Auto Super Shoppe Burnside/Kendal Vehicle Services understands that a positive customer experience extends beyond the mechanical work itself. They’ve invested in creating a welcoming and accessible environment for everyone.
Here’s a breakdown of their facilities and commitment to inclusivity:
| Feature | Details |
|---|---|
| Women-Owned Business | Proudly identifies as women-owned, fostering a diverse and empowering workplace. |
| Accessibility | Features a wheelchair accessible parking lot, ensuring ease of access for all customers. |
| Community Focus | A demonstrably LGBTQ+ friendly space, explicitly including a transgender safespace, highlighting their commitment to inclusivity and respect. |
| Payment Options | Accepts a wide range of payment methods for convenience: Credit cards, Debit cards and NFC mobile payments. |
Their commitment goes beyond just infrastructure; it’s reflected in the friendly and helpful interactions described by reviewers. The welcoming front desk staff consistently receive high praise for their politeness and genuine hospitality. Many customers also note the workshop's well-equipped nature and the use of advanced technology – a testament to their dedication to providing top-quality service.
Ongoing Trust & Community Partnership
Auto Super Shoppe Burnside/Kendal Vehicle Services isn’t merely a place to get your car fixed; it's a long-term partner for vehicle maintenance and a valued member of the Christchurch community. Their relationship with Graceworks, servicing all their vehicles to a high standard, exemplifies their commitment to reliability and professionalism. The continued patronage of loyal customers, many of whom have been relying on Carol and her team for years, speaks volumes about their enduring reputation. From efficient WOF checks to complex repairs, and even understanding individual customer needs, Auto Super Shoppe Burnside/Kendal Vehicle Services consistently delivers a positive and trustworthy experience—earning their place as a premier mechanic in Christchurch.