Pros 
Cons A Community Hub: More Than Just Gas
Caltex - Gas and Go, nestled on the corner of Fitz Avenue and College Street in Palmerston North's West End, isn't just a gas station; it’s a local institution. With a solid 4.3-star rating, it's clear this spot resonates with the Palmerston North community. Open 24 hours a day, 7 days a week (+64 6 357 0293), it provides a vital service, particularly appreciated for its early morning accessibility – a testament to the area's safety and a rare find for retail workers. Many reviewers highlight the openness and working hours as a key aspect of their positive experience.
This Gas and Go goes beyond the expected. It’s a safe and welcoming space, actively identifying as LGBTQ+ friendly and a transgender safespace. Accessibility is also a priority, with wheelchair accessible restroom facilities ensuring everyone feels comfortable. The business emphasizes its commitment in offering onsite services, and it’s clear from the feedback this resonates with customers.
Fuel, Food, and Fantastic Car Washes
Caltex - Gas and Go caters to a range of needs, offering a comprehensive suite of services:
- Fuel Options: Diesel gas and full-service petrol are readily available.
- Propane Exchange: Need a gas bottle refill? They've got you covered.
- Car Wash: The brushless car wash is a major draw, now easily accessible with ticket purchase at the wash. Numerous reviewers specifically called out the quality of the car wash.
- Convenience Store: A great selection of road snacks and “well-present hot food” are available, along with what many consider the "best petrol station coffee I’ve ever had."
Here's a quick summary of what you can expect:
| Service | Availability |
|---|---|
| Petrol | ✅ |
| Diesel | ✅ |
| Car Wash | ✅ |
| Propane Exchange | ✅ |
| Hot Food | ✅ |
| Coffee | ✅ |
The range of payment options offered also adds to the convenience – they accept credit cards, debit cards, and NFC mobile payments. On-site parking is plentiful.
Rave Reviews: A Shout-Out to the Staff
The consistently positive feedback overwhelmingly praises the staff at Caltex - Gas and Go. Friendly service isn't just a promise; it’s a recurring theme in countless reviews. Here's a taste of what customers are saying:
"Good customer service at 530am in the morning...the doors are open. That in itself speaks volumes about the districts safety..."
"All the staff are really helpful and friendly."
"Great manager at this establishment. Good customer service and good range of road snacks."
"Friendly service and always willing to go the extra mile. My favourite go-to after work when I want a feed of chicken."
One review specifically singled out "Zane," stating he was "an amazing worker...Polite and helped me with everything I needed." The dedication of the night shift staff is also clearly appreciated; one customer even offered a suggestion for improving an E-stop button safety issue. Their commitment to helpfulness and positive interactions truly sets Caltex - Gas and Go apart.
A Few Suggestions & Ongoing Improvements
While the reviews are overwhelmingly positive, some constructive feedback has been provided. One customer highlighted a safety concern regarding the E-stop button near the night shift pay window, suggesting a flap lid cover to prevent accidental activations. This demonstrates a proactive and engaged customer base. Addressing this small issue would further enhance the already excellent service. It’s great to see a business that’s actively listening to, and potentially acting on, customer suggestions, showing a commitment to continuous improvement.
Caltex - Gas and Go - Cnr Fitz Avenue &, Caltex - Gas and Go College Street, Palmerston North 4410, New Zealand.