Pros 
Cons Shining Reviews: What Customers Are Saying About Amos Detailing Ltd
Amos Detailing Ltd, located in Massey, Auckland, consistently receives glowing praise for their car detailing services. With a remarkable rating of 4.90 out of 5, it’s clear customers are thrilled with the results and the overall experience. The company operates Monday to Sunday, 9 AM to 6 PM, offering convenient scheduling for Auckland residents. They accept credit cards, debit cards, and NFC mobile payments, ensuring easy transactions. Their focus on providing onsite services sets them apart, bringing the detailing expertise directly to your vehicle.
Here’s a closer look at what people are loving about Amos Detailing Ltd:
- Impeccable Results: Numerous reviews highlight the astonishing transformations achieved through Amos Detailing's services. Customers consistently describe their cars as looking “brand new” or “like a brand-new vehicle.” This is frequently attributed to the meticulous attention to detail, with detailers cleaning "every nook and cranny."
- Specialized Services: Beyond basic washes, Amos Detailing excels in specialized treatments like Newcoat Graphene coating. Feedback suggests the preparation work preceding the coating application is exceptional, leading to long-lasting paint protection and water beading capabilities. Customers rave about the ease of cleaning post-coating and the visible difference it makes.
- Personalized Service: A recurring theme in the feedback is the friendliness and professionalism of Pranal, the detailer. Customers appreciate the time taken to understand their specific needs. Examples include offering a better price for single-row seat detailing and proactively addressing areas often overlooked. They are often commended for excellent customer service, from booking to post-service follow-up.
The Detail Matters: Services & Processes
Amos Detailing Ltd doesn’t just offer a quick wash; they focus on a genuinely detailed cleaning and protection process. Here’s a breakdown of what seems to be involved based on customer reviews:
| Service Feature | Description (Based on Reviews) |
|---|---|
| Interior Detailing | Thorough cleaning of all interior surfaces, including nooks and crannies. Seats are cleaned and often display a visible difference in the cleaning water. Trunk vacuumed. |
| Exterior Wash | A meticulous and detailed car wash, aiming for a high-quality shine. |
| Wax & Coatings | Application of wax and higher-end coatings like Newcoat Graphene for paint protection and ease of cleaning. |
| Wheel & Tire Treatment | Cleaning and polishing of wheels and tires for optimal appearance. |
| Window Cleaning | Thorough window cleaning. |
| Ceramic Coating Application | Multi-stage process, including extensive surface preparation followed by a specialized ceramic coating (like Newcoat Graphene) for durable protection. |
Beyond the Basics: Customers note that Amos Detailing goes above and beyond by cleaning areas frequently missed by other detailers. Consistent communication and upfront timeframes (often around 4 hours, though sometimes completed sooner) contribute to a positive customer experience.
Addressing Concerns: Not Every Experience is Perfect
While the vast majority of reviews are overwhelmingly positive, a few customers have highlighted areas where Amos Detailing Ltd could improve. It’s important to acknowledge these experiences to provide a comprehensive view:
- Missed Spots: One review mentioned several areas being left uncleaned, requiring the customer to point them out. This suggests potential inconsistencies in the detailing process or a need for more rigorous quality checks.
- Attitude/Communication: This same review also referenced experiencing a “hint of attitude” which is less desirable.
- Pricing vs. Service: The pricing was noted as being among the highest in Auckland for detailing, prompting expectations of a flawless, immediately-complete service. This highlights the importance of ensuring the detailing matches the premium price point.
- Timeframe Discrepancies: While some detail jobs are completed earlier than initially quoted, the incomplete service delivery – despite the shortened timeframe – created a negative perception.
The Response: It’s noteworthy that in the instance where issues were brought to light, Amos Detailing responded positively, offering apologies and rectifying the situation. This demonstrates a willingness to address concerns and improve the customer experience.
Location & Contact Information
Getting in touch with Amos Detailing Ltd is straightforward. They are located at:
- Address: Amos Detailing Ltd, 129 Waimumu Road, Massey, Auckland 0614, New Zealand
- Borough: Massey
- City: Auckland
- Country: NZ
- Phone: +64 22 543 9493
- Hours of Operation (Consistent Daily): 9 AM – 6 PM (Monday - Sunday)
Their convenient location in Massey, Auckland, coupled with their consistent operating hours, makes Amos Detailing Ltd an accessible option for those seeking professional car detailing services. The beragam payment options keep transactions seamless. Say goodbye to a dull drive, and get ready to be impressed at Amos Detailing Ltd!