Integrity Motor Company: Unmatched Service at Whanganui's Car Dealer

Integrity Motor Company Photos

Pros	Cons
Excellent customer service with friendly and knowledgeable staff	Some customers may feel overwhelmed by the variety of options available
Quick resolution of issues, as experienced by a customer whose car was sorted out promptly	Limited opening hours may not suit everyone's schedule
Debbie's personalized approach helped customers find the right vehicle without pressure	Occasional wait times during busy periods could be a concern
Stress-free buying process with clear explanations and trust-building	Not all staff may have the same level of expertise as the standout employees mentioned
Repeat customers express high satisfaction and recommend the dealer to others
Vehicles are presented clean and serviced, ready for pick-up
Team goes above and beyond to ensure customer happiness

Pros

Cons

Excellent customer service with friendly and knowledgeable staff

Some customers may feel overwhelmed by the variety of options available

Quick resolution of issues, as experienced by a customer whose car was sorted out promptly

Limited opening hours may not suit everyone's schedule

Debbie's personalized approach helped customers find the right vehicle without pressure

Occasional wait times during busy periods could be a concern

Stress-free buying process with clear explanations and trust-building

Not all staff may have the same level of expertise as the standout employees mentioned

Repeat customers express high satisfaction and recommend the dealer to others

Vehicles are presented clean and serviced, ready for pick-up

Team goes above and beyond to ensure customer happiness

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
9 am–5:30 pm	9 am–5:30 am	9 am–5:30 pm	9 am–5:30 pm	9 am–5:30 pm	9 am–5:30 pm	9 am–5:30 pm

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

9 am–5:30 pm

9 am–5:30 am

9 am–5:30 pm

Integrity Motor Company: A Hub of Trust and Reliability

When it comes to car dealerships, Integrity Motor Company in Whanganui stands tall, holding a remarkable rating of 4.70. This exemplary rating is no accident; it reflects the dedication and hard work of a team that prides itself on customer satisfaction. From the moment you step onto their premises at 71 Taupo Quay, you are greeted with an approachable and knowledgeable staff ready to assist you.

Whether you're looking for a family vehicle or a sturdy off-road option, Integrity Motor Company has a variety of choices that cater to diverse needs. Their easy-to-navigate wheelchair-accessible facilities ensure that everyone can experience their excellent service.

Contact Information:
- Phone: +64 6 348 5599
- Opening Hours: 
  - Monday - Saturday: 9 am - 5:30 pm
  - Sunday: 9 am - 5:30 pm

Reviews that Speak Volumes: Customer Experiences

One of the most telling indicators of a car dealer's quality is what actual customers have to say. Integrity Motor Company's customers consistently laud the helpfulness and expertise of their staff.

Brian's Praise: "These guys are awesome. They sorted my old man’s car out straight away when something wasn't quite right six months down the track. My dad really appreciates what you have done for him."
Samantha's Delight: "It was such a lovely experience getting a car from Joe and the team. He made sure I was super happy with my car and went above and beyond! If I ever need another car, I’ll make the trip to Integrity Motors again."
Debbie's Insight: Multiple customers highlighted Debbie's exceptional service. One noted, "She asked me a few questions and figured out my needs without pushing for a sale. I am a single lady, and she made the experience easy and comfortable."

Stress-Free Buying Process: Customers Relish the Experience

Navigating the challenges of purchasing a vehicle can often be overwhelming, but the reviews from Integrity Motor Company indicate that stress-free buying is their forte. Customers have emphasized:

Transparency Is Key: Buyers have noted that the staff fully explained every part of the buying process, helping build an essential foundation of trust.
Clean & Prepared Vehicles: Integrity Motor Company presents vehicles that are not just clean and serviced but also ready for easy pickup.
Friendly Atmosphere: A consistent theme in reviews is the friendly nature of the staff, creating an inviting environment for both new and returning customers.

“Everyone I dealt with at Integrity Motors was very friendly, helpful, and knowledgeable,” one satisfied customer remarked. This kind of feedback is what keeps customers coming back.

A Full Circle of Customer Care: From Start to Finish

Integrity Motor Company doesn’t just sell vehicles; they build relationships. Their dedication to customer service manifests in numerous ways:

Expert Guidance: From initial inquiries to the final sale, customers appreciate the level of expertise displayed by the team. Whether it be Joe or Debbie, each staff member ensures that clients feel heard and valued.
Inclusivity: With services catered for everyone, their wheelchair-accessible car park and entrance ensure that every customer walks through their doors feeling accommodated.
Post-Sale Support: Customers have praised the follow-up service, ensuring that if any issues arise post-purchase, Integrity Motor Company is committed to addressing them swiftly.

On a closing note, many reviewers emphasize their intent to return, with one stating, “I have just bought my 5th vehicle from him, and I would highly recommend him to all my family and friends.” Such endorsements speak volumes about the trust and respect Integrity Motor Company has nurtured in the Whanganui community.

Frequently Asked Questions About Integrity Motor Company in Whanganui

What services does Integrity Motor Company offer to its customers?

Integrity Motor Company provides a wide range of services to its customers, including the sale of new and used vehicles, financing options, and vehicle servicing. They pride themselves on their exceptional customer service, ensuring that each client receives personalized attention. The team is knowledgeable and ready to assist with any inquiries, making the car buying process smooth and enjoyable.

What are the opening hours of Integrity Motor Company?

Integrity Motor Company operates from Monday to Saturday, with opening hours from 9 am to 5:30 pm. They are also open on Sundays, providing flexibility for customers to visit at their convenience. This schedule allows potential buyers ample opportunity to explore their vehicle options and receive assistance from the friendly staff, ensuring a stress-free experience.

How can I contact Integrity Motor Company for inquiries?

Customers can easily reach Integrity Motor Company by phone at +64 6 348 5599 for any inquiries or assistance. The staff is always ready to help with questions regarding vehicle availability, financing options, or any other concerns. Additionally, visiting their location at 71 Taupo Quay, Whanganui, allows customers to experience their exceptional service firsthand.

What payment options are available at Integrity Motor Company?

Integrity Motor Company offers a variety of payment options to accommodate their customers' needs. They accept credit and debit cards, as well as NFC mobile payments, ensuring a convenient transaction process. This flexibility allows customers to choose the payment method that works best for them, making the purchasing experience as seamless as possible.

Is Integrity Motor Company accessible for individuals with disabilities?

Yes, Integrity Motor Company is committed to accessibility for all customers. They provide wheelchair-accessible car parks and entrances, ensuring that individuals with disabilities can navigate the premises comfortably. This dedication to inclusivity reflects their commitment to excellent customer service and making every visitor feel welcome.