Pros 
Cons Kapiti Wholesale Cars: A Trusted Name in Used Car Sales
Kapiti Wholesale Cars has garnered an impressive 4.80-star rating from its satisfied customers, making it a standout choice for anyone in the market for a reliable used vehicle in Waikanae, New Zealand. Known for their exceptional customer service and the quality of their vehicles, this dealership has carved a reputation for being customer-focused and trustworthy.
Simon Kane: The Man Behind the Magic
At the helm of Kapiti Wholesale Cars is Simon Kane, the managing director, who has received consistent praise for his professionalism and approachability. Customers have shared their experiences highlighting his exemplary communication skills and willingness to listen to buyers' needs. Here are some key points that showcase Simon's dedication:
- Excellent Communication: Simon is known for his quick responses and thorough explanations that put buyers at ease.
- Personalized Experience: Customers appreciate Simon's attentiveness; he takes the time to understand their preferences before presenting suitable options.
- Post-Sale Support: As one buyer stated, “Simon agreed to sort out an issue at his cost, showing his commitment to customer satisfaction.”
Immaculate Vehicles with Unmatched Standards
Kapiti Wholesale Cars is not just about great service, but they also pride themselves on the quality of the cars they sell. Buyers are continually impressed by the condition of vehicles on the lot. Some standout aspects include:
- Detailed Preparation: Cars are presented immaculately, with many buyers noting they appeared even better than expected.
- Transparency: Simon provides complete transparency regarding the vehicle’s history and condition, ensuring there are no surprises.
- Additional Benefits: Purchases often come with warranties, registration (rego), a new Warrant of Fitness (WOF), and even a full tank of fuel, adding extra value for buyers.
Customer-First Philosophy: What Buyers Are Saying
Customer testimonials abound for Kapiti Wholesale Cars, emphasizing Simon's customer-first philosophy. Below are highlights from real customers:
- Glenda Corne: Expressed her high satisfaction and recommended the services to friends, stating Simon was “friendly, helpful, and highly knowledgeable.”
- First-Time Buyers: Many first-time car buyers found the purchasing process seamless, with Simon providing all the necessary information and guidance without pressure.
- Positive Experiences: Feedback across the board reiterates that Simon is patient and supportive, answering every question thoroughly.
“Simon’s no fuss approach made the finance delays manageable. He was an absolute joy to deal with!”
An Inviting Atmosphere and Accessibility
Kapiti Wholesale Cars not only excels in sales but also in creating an inviting atmosphere for its customers. Located at 24 Parata Street, Waikanae, the dealership is designed with accessibility in mind:
- Accessible Facilities: Includes wheelchair-accessible entrances and car parks, making it easier for all customers to explore their options.
- Friendly Environment: The welcoming showroom is not just about cars; it also offers an enjoyable experience. Many customers enjoy stopping by the nearby Piccolo Cafe for a coffee after their visit.
In summary, Kapiti Wholesale Cars, led by Simon Kane, exemplifies what it means to provide outstanding service in the used car industry. With a combination of a solid reputation, immaculate vehicles, and a commitment to customer satisfaction, it stands out as a premier choice for car buyers in Waikanae and beyond.