Pros 
Cons Lloyd Wilson Motors: A Trusted Name in Kaikorai
Lloyd Wilson Motors has built a solid reputation as a reliable used car dealer in Kaikorai, Valley, New Zealand. With an impressive 4.50-star rating, they have gained the trust of many customers over the years. From their welcoming environment at 559 Kaikorai Valley Road to their dedicated service, Lloyd Wilson Motors stands out in the used car dealership landscape.
Exceptional Customer Service
Many customers highlight the outstanding service provided by Lloyd and his team. One repeated theme in reviews is the genuine desire to assist customers in finding the right vehicle. Testimonials speak volumes about the dealership's integrity:
- “Lloyd not only failed to do any of the dodgy tricks I'd been warned about, but he was unfailingly patient, upfront, and informative.”
- “Good sincere dealer who listens and is always ready to help. Highly recommended.”
Lloyd ensures a transparent buying process, even taking the time to organize pre-purchase assessments. His effort to address every customer's needs has made Lloyd Wilson Motors a beacon of hope for those wary of the used car sales market.
Positive Experiences from Loyal Customers
The sense of loyalty and satisfaction is prevalent among those who have purchased vehicles from Lloyd Wilson Motors. Many reviews reflect customers' emotionally rewarding journeys:
- “I love my new car! Highly recommended.”
- “Had compulsory new warrant for 12 months… Lloyd put 12 months rego on it!”
- “It has been a heart-warming experience as this is my first car for 7 years.”
Lloyd’s dedication doesn’t stop at the sale; he ensures the vehicles leave in the best possible condition. For instance, a customer experienced a flat battery just after purchase, and instead of just charging it, Lloyd opted to provide a brand new battery. This level of service contributes significantly to the dealer's positive image.
Mixed Reviews: A Cautionary Note
Not every experience has been flawless at Lloyd Wilson Motors. Some customers have raised concerns regarding post-sale service, particularly about warranties:
- “They told me they would provide a warranty, but when I wanted to sell it, they claimed it was with another company.”
- “They’ll be nice if you’re going to buy a car and tell you anything, even lies.”
While the majority of reviews are favorable, it’s essential for potential buyers to approach discussions about warranties with caution and to clarify any doubts before finalizing a purchase to avoid misunderstandings down the line.
Why Choose Lloyd Wilson Motors?
The combination of positive customer service and dedicated after-sale care makes Lloyd Wilson Motors a standout choice in the used car market. Here are some compelling reasons to consider:
- Accessibility: Equipped with wheelchair-accessible entrances and parking.
- Diverse Offerings: Specializing in high-quality used cars at competitive prices.
- Payment Flexibility: Accepting both credit and debit cards for hassle-free transactions.
In the end, whether you’re a first-time buyer or looking to trade in your vehicle, Lloyd Wilson Motors has a track record of providing decent cars and supportive customer engagement. However, always ensure you receive clear information regarding warranties to enjoy a seamless experience.