Pros 
Cons Tony Hammond Motors - A Reputation Built on Trust
When it comes to car dealerships, reputation matters, and Tony Hammond Motors is no exception. With a commendable rating of 4.40, this Tauranga gem has cemented itself as a reliable choice for those in search of quality vehicles and exceptional service.
Tony Hammond, the owner and face of the business, has earned high praise for his commitment to customer satisfaction. As noted by multiple satisfied customers, Tony's integrity and open communication set him apart from the competition. One customer, Jo Morrell, shared her experience of being stranded unexpectedly, stating, "Tony went above and beyond to help us out - during the weekend too!" It's evident that Tony prioritizes the needs and convenience of his clients, ensuring they leave with the best possible experience.
An Impressive Selection of Vehicles
Tony Hammond Motors prides itself on offering an impressive range of vehicles that cater to various needs and budgets. Customers have noted that the selection is not only diverse but also remarkably affordable. Whether you're on the hunt for a family-friendly SUV, a sporty sedan, or a rugged 4x4, this dealership has something for everyone.
- Quality Assurance: Each vehicle undergoes rigorous checks to ensure it meets high standards. Customers have frequently praised the vehicles' conditions and overall value.
- Affordability: The competitive pricing is another standout feature. Potential buyers can expect reasonable prices without compromising on quality.
A recent review encapsulated this sentiment: "If you want really nice cars at affordable prices with excellent service then you can't go past Tony Hammond Motors."
Customer Service That Goes the Extra Mile
One of the most frequently highlighted aspects of Tony Hammond Motors is the exceptional customer service. Reviews speak volumes about the commitment the team has towards ensuring a pleasant buying experience.
- Accessibility: The dealership boasts wheelchair-accessible facilities, making it welcoming for everyone.
- Personal Touch: Tony Hammond and his team have a knack for personalizing the experience, ensuring every customer's unique needs are addressed.
- Post-Sale Support: Customers have lauded the after-sale service, with Tony reportedly being proactive in resolving any issues. As one satisfied customer shared, "My experience with Tony has changed my skepticism about dealerships."
Noteworthy Features of Customer Service:
- Open communication lines for inquiries and support.
- In-store shopping and delivery options available.
- Acceptance of credit and debit card payments for convenience.
A Community-Focused Business
Tony Hammond Motors doesn't just serve buyers; it actively contributes to the Tauranga community. By building a brand founded on trust and integrity, Tony has not only captured the hearts of local car buyers but also created a positive ripple effect within the community.
- Engagement: Tony often engages with local events, emphasizing his commitment to supporting and uplifting the Tauranga community.
- Relationships: Many customers speak of forming genuine relationships with Tony, which goes beyond just a sales interaction.
In the words of a customer: “Tony and his team feel more like friends than just salespeople." This philosophy of treating clients like family is a testament to Tony Hammond Motors' dedication to their community.
In summary, whether you're in the market for a new vehicle or simply looking for trustworthy advice, Tony Hammond Motors - Home of Quality Motoring - Tauranga promises an experience that is hard to match. It stands out not only for its car selection but also for its unwavering commitment to providing quality service and building long-term relationships with customers.