Pros 
Cons Tauranga Cars: A Trusted Name in Used Car Sales
With a stellar rating of 4.80, Tauranga Cars stands out as a go-to destination for anyone in the market for a pre-owned vehicle in Tauranga, New Zealand. Located conveniently at 9 Barberry Street, nestled inside Express Car Care, they provide a friendly and welcoming atmosphere for all car buyers.
Fast and Transparent Buying Experience
Customers rave about the swift and straightforward purchasing process at Tauranga Cars. Many have reported that buying a car only takes about 20 minutes:
Quick Decisions: Buyers appreciate how efficiently the team handles transactions, allowing for a seamless and hassle-free experience.
Honesty is Key: The staff, particularly sales representatives like Taylor and Casey, are characterized by their straightforwardness and honesty. Customers feel a genuine sense of trust, which can often be lacking in car sales.
Service History and Warranty: Every vehicle is thoroughly checked and comes with necessary documentation, including service histories and warranties. Customers have cited the 3-month warranty, WOF, and registration as significant value additions to their purchases.
"You get a sense of trust. Cheers Tauranga Cars!"
This feedback reflects the strong emotional connection buyers develop with the dealership, encouraging repeat business and word-of-mouth referrals.
Exceptional Customer Service with a Personal Touch
The hospitality and professionalism at Tauranga Cars has been a highlight for many customers. Not just a sale, but a relationship:
Continuous Support: Tauranga Cars goes above and beyond, even after the purchase. Customers appreciate the follow-up assistance regarding vehicle maintenance, insurance, and servicing options, helping them feel confident in their purchase.
Knowledgeable Staff: Taylor and Casey's extensive knowledge about cars and their features has left many buyers feeling empowered. Customers have described their experience as like hanging out with a car-savvy friend rather than a salesperson.
Family-like Environment: Testimonials highlight how the staff treats customers like family, ensuring they understand their new vehicles inside and out, making the technology feel accessible.
“The awesome sales rep introduced us to a whole new generation of car technology...”
This emphasis on customer satisfaction results in a high recommendation rate among buyers.
Accessibility and Amenities That Cater to Everyone
Tauranga Cars ensures that their dealership is accessible and accommodating for all customers:
Wheelchair-Accessible: The facility features a wheelchair-accessible entrance and car park, demonstrating a commitment to inclusivity.
Amenities: The dealership is equipped with gender-neutral toilets, signifying a forward-thinking approach to customer needs.
Parking Options: They offer free street parking and on-site parking, making it convenient for customers to visit.
Customer Feedback: What Are People Saying?
Feedback from customers showcases their delight in purchasing from Tauranga Cars. Here's a snapshot of testimonials:
"Great service & very helpful in providing regular updates whilst the car was being prepared."
"I had a great experience... Their salesperson Taylor is one amazing person who made sure I got the best."
"Thank you Casey and Taylor for all your hard work, I’m so happy with my new car!"
Customers frequently mention how the team actively listens to their needs, finding vehicles that suit their preferences and lifestyle. The combination of excellent service and diverse car offerings makes Tauranga Cars a highly recommended dealer.
For anyone looking to upgrade their vehicle, Tauranga Cars is a name worth considering. With a reputation for treating customers like family and ensuring a stress-free buying process, it's no surprise that so many are recommending them. Reach out at +64 800 921 028 for more information and to experience the Tauranga Cars difference for yourself.