Pros 
Cons Taranaki Super Motors LTD: The Friendly Faces of Used Cars
When it comes to purchasing a used car, customer service can make or break the experience. Taranaki Super Motors LTD has garnered a solid reputation for its friendly and approachable staff. Reviews often highlight how helpful and pleasant the team is during the car-buying process.
- Positive Experiences: Many customers have praised the dealership for its attentive care. For example:
- One satisfied buyer shared, "I got a car from them, and they are so lovely to talk to! They help with everything you need. I 100% recommend them to everyone."
- Another customer emphasized, "Lovely people will work with you to help you get your car."
This friendly demeanor is particularly important for first-time buyers or those with limited options. Customers feel valued and understood, transforming an often stressful situation into a pleasant experience.
Taranaki Super Motors LTD: Efficient After-Sales Support
Another significant aspect of Taranaki Super Motors LTD is its commitment to customer satisfaction even after the sale. Many reviews mention the dealership's proactive approach in addressing maintenance issues and concerns that arise post-purchase.
Timely Services: After buying a car, some customers reported:
- "I realized it had a few issues, and they worked out a time frame to get the work done on it. They called the next day saying it’s all done."
- With quick turnaround times, clients appreciate how the business values their time and ensures that any problems are resolved promptly.
Long-Term Relationships: Some customers maintain ongoing relationships with Taranaki Super Motors through business dealings, further affirming their trust and satisfaction:
- "I have been dealing with them for a long time, and they are always very pleasant and committed to helping customers out."
Taranaki Super Motors LTD: High-Quality Vehicles on Offer
Quality of cars is paramount when it comes to choosing a reliable used car dealer. Taranaki Super Motors LTD holds a favorable reputation for providing good-quality vehicles, which has contributed to their rating of 4.10.
- Diverse Inventory: The dealership offers a range of used cars that cater to different needs and budgets.
- Focus on Quality: Customers have applauded the quality of the vehicles sold:
- "Great customer service and good quality cars; they take care of all customers even after selling the car."
This commitment to quality makes Taranaki Super Motors a significant player in the used car dealership industry.
Taranaki Super Motors LTD: Room for Improvement
Despite positive feedback from many customers, some reviews indicate areas that may require attention.
Negative Experiences:
- A few dissatisfied clients have raised concerns regarding certain experiences. Comments such as, "He is a rip-off; when you pull him up, he blocks you on Facebook," indicate that not every interaction is positive.
- Others pointed out potential pricing issues, mentioning high km cars and expressing a lack of transparency.
Customer Service Challenges:
- Some clients have recounted experiences of very bad customer service, which can overshadow the good.
- It's essential for Taranaki Super Motors LTD to address these complaints to maintain their hard-earned reputation.
As they move forward, it would be beneficial for Taranaki Super Motors to stay focused on the aspects of customer service that are working well while proactively addressing areas needing improvement.