Pros 
Cons Chance Cars: A Reputation Built on Satisfaction
Chance Cars has made a name for itself in the used car market, boasting an impressive rating of 4.80 based on customer feedback. Situated conveniently at 45 Fairy Springs Road, Rotorua, this dealership stands out in the Fairy Springs borough for its exceptional service and vast selection of quality vehicles. The team at Chance Cars prides itself on the experiences they curate for their customers, which is why they receive such high praise from those who have walked through their doors.
Customers consistently highlight the accessibility of the dealership, with features such as a wheelchair-accessible car park, ensuring that everyone can enjoy the services offered. Whether you are a first-time buyer or a seasoned car owner, Chance Cars is dedicated to making your car purchasing journey as smooth as possible.
Praise for the Professional Team
One common thread woven through the testimonials from satisfied customers is the professionalism and helpfulness exhibited by the team at Chance Cars. Helen's Driving School reflects this sentiment:
"The team are extremely helpful. They do sign writing to a very high standard. Very happy with my purchase."
This level of service is echoed by various customers, including car enthusiasts who appreciate the extensive knowledge of the staff, especially Rusty and Leon. Their commitment to customer satisfaction is palpable:
- Experienced Staff: The team consists of knowledgeable individuals who guide customers through the buying process.
- Post-Sale Support: Customers have praised Chance Cars for their amazing after-sales service, ensuring that any concerns are addressed swiftly.
Vehicles That Set Standards
Chance Cars is not only known for its excellent service but also for the quality of vehicles they offer. Customers have shared their successful purchases, highlighting the reliability of the cars acquired from this dealership:
- Repeat Customers: Many satisfied buyers have returned to Chance Cars multiple times, with some having purchased as many as seven vehicles.
- Quality Choices: Vehicles, like the Nissan Sylphy and Nissan Note, have garnered attention for their low mileage and durability, often being well-maintained units imported from overseas.
Customers expressed their delight with the cars they purchased:
- "I still have my Nissan Note at 85,000km; excellent car dealer to deal with."
- "We got to choose these cars off photos when still in Japan, and they have been absolutely amazing cars!"
Endorsement of Trust and Integrity
The trust that Chance Cars instills in its customers is evident from their glowing reviews. The relationship that the dealership builds with its clientele positions them as a trusted choice in the used car market:
- Transparency: Buyers feel confident in the vehicles they purchase, as they have had positive experiences without facing any issues after the sale.
- Loyalty and Recommendation: Customers often recommend Chance Cars to friends and family, with many expressing their intention to return for future vehicle needs.
As one repeat customer noted:
"Rusty and Leon have been so awesome to deal with and so helpful, thank you guys!"
The dealership has undoubtedly carved a niche for itself in Rotorua, making Chance Cars a go-to destination for quality used vehicles and dependable service.
With opening hours from Monday to Friday 8 am–5:30 pm and Saturday 9 am–4 pm, it's easy for potential buyers to visit, ensuring that the team is always ready to assist in finding the right vehicle for their needs.