olGo Motors: Exceptional Service and Mixed Experiences in Rolleston

olGo Motors: A Trusted Name with Diligent Professionals

OlGo Motors, located at 861 Jones Road, Rolleston 7614, New Zealand, stands out in the used car market with a respectable rating of 4.00. The dealership prides itself on providing exceptional service and a diverse selection of used vehicles.

• Exceptional Staff: Customers frequently highlight the professionalism of the sales team. Notably, Brendon has received commendations for his willingness to address every inquiry, showcasing a level of customer service that often exceeds expectations.
• Testimonials:

  "Brendon was incredibly professional and easy to deal with… always felt like I was in the loop."

With a phone number of +64 3 281 8581, potential buyers can easily reach out with questions or appointment requests.

A Seamless Purchase Experience

Many customers have shared positive experiences concerning their vehicle purchases. The buying process is often described as smooth and hassle-free.

• Day-of-Purchase Convenience:
  • A customer was thrilled to purchase a Mazda CX-30 and noted that the sale was completed the same day.
  • Trade-In Value:
    • They received a fantastic trade-in deal, which added confidence to their new investment.
  • Bonuses:
    • Customers have also reported receiving vouchers, like a $500 voucher in one instance, which added a pleasant surprise to the overall experience.

Overall, patrons generally view olGo Motors as a reliable option for purchasing used vehicles without the stress often associated with the process.

Attention to Detail and Customer Care

OlGo Motors doesn't just stop at selling cars; it places a high premium on customer satisfaction through timely service and attention to detail.

• Personal Touch:
  • Customers have noted that the team often goes above and beyond, providing services such as home delivery of vehicles.
  • Vehicles sold are well-prepared, ensuring that issues like paintwork are addressed before they reach the customer.
• Friendly Atmosphere:
  • The staff's friendliness, particularly noted in comments about Samuel and Matt, reflects well on the dealership.
  • Customers have expressed gratitude for the light-hearted interactions that make the purchasing process enjoyable.

This customer-centric approach fosters a welcoming environment and encourages repeat business.

Caution: Mixed Experiences from Some Customers

While many reviews shine a light on the positive aspects of olGo Motors, it is essential to acknowledge that some customers have experienced challenges.

• Negative Feedback Examples:

  • One mother purchasing a Mitsubishi Outlander regretted the deal, citing issues such as mismatched tires and worn components that led to significant expenses shortly after purchase.
  • Another customer’s experience with an Outback highlighted mechanical issues discovered only after an AA inspection. This led to a necessary refund but serves as a cautionary tale for future buyers.

• Advice for Future Buyers:

  • Research Before Purchase: It’s vital for customers to conduct thorough checks, such as pre-purchase inspections, to avoid regrettable purchases.
  • Considerations for Different Models: Buyers should be informed about the specificities of vehicle models they're interested in, particularly regarding any known issues.

In summary, olGo Motors offers both commendable service and a selection of quality used vehicles, but prospective customers are encouraged to take precautions to ensure their purchases align with their expectations.