Pros 
Cons Discovering Imperial Motors NZ: A Local Gem in Rangiora
Imperial Motors NZ, located at 21 Good Street, Rangiora, has solidified its place as a reputable car dealer in the region. With a rating of 3.70, it stands out among local dealerships, appealing to customers who are searching for quality vehicles and reliable services. The dealership focuses on used goods, providing a diverse selection tailored to meet various needs and preferences.
Customer Experiences: Voices from the Community
At Imperial Motors NZ, customer feedback paints an intriguing picture of the dealership's performance. Here’s what both satisfied and dissatisfied customers have to say:
Praises:
- Friendly Staff: Many reviews highlight the welcoming atmosphere fostered by the staff. Customers often mention how approachable and helpful they are in answering questions.
- Quality Vehicles: Numerous buyers commend the quality of the used cars available. Many have reported finding reliable vehicles at a competitive price, making the search worthwhile.
- After-Sales Service: Some customers noted the dealership's commitment to customer care even after the sale, which fosters loyalty and trust.
Complaints:
- Response Times: A few customers have expressed concerns regarding delays in responding to inquiries. This has led to frustration for some potential buyers who are eager to learn more about their options.
- Pricing Issues: Some patrons feel that the pricing is occasionally inconsistent. Certain reviews noted that advertised prices did not align with actual costs, leading to confusion.
Facilities and Offerings: What to Expect
Imperial Motors NZ provides an inviting environment for customers seeking used cars. The dealership operates under specific opening hours:
- Monday to Friday: 8:30 am – 5:00 pm
- Saturday: 9:00 am – 1:00 pm
- Sunday: Closed
Several key features of the dealership include:
- Wide Range of Used Vehicles: With an emphasis on quality, the selection includes sedans, SUVs, and compact cars.
- Dedicated Team: Staff members are well-trained to assist customers in understanding vehicle histories and specifications.
Final Thoughts: The Reputation of Imperial Motors NZ
Imperial Motors NZ stands as a testament to the dynamic landscape of car dealerships in Rangiora. With a commitment to providing a positive customer experience, Imperial Motors NZ has impressed many. However, as with any business, there are areas that require improvement:
- Continuous efforts to enhance communication with customers can make a significant difference.
- Offering clear and consistent pricing would further bolster their reputation.
In summary, whether you are searching for your next vehicle or simply exploring options, Imperial Motors NZ presents a noteworthy choice, enriched by community feedback and a dedicated service model.