Pros 
Cons Autoclassics: A Reputable Name in Car Dealerships
Autoclassics has solidified itself as a notable car dealership in Paraparaumu Beach, boasting a remarkable rating of 4.50. Nestled conveniently at 386 Kapiti Road, this dealership specializes in classic vehicles, particularly British classics, making it a go-to destination for enthusiasts. The owner, Ross Church, is well-regarded for his extensive knowledge of classic cars and his friendly approach to customers.
- Contact Information:
- Phone: +64 4 298 2886
- Opening Hours:
- Monday to Friday: 9 am – 5 pm
- Saturday: 10 am – 3 pm
- Sunday: Closed
With a focus on providing excellent customer service, Autoclassics has a reputation for honesty and transparency in transactions. Despite some negative experiences shared by a few, many customers walk away satisfied with their purchases and dealings with Ross.
Customer Experiences: Praises and Complaints
While Autoclassics shines with many positive reviews, recent complaints have also surfaced that paint a broader picture of the dealership's practices.
Positive Feedback
- Knowledgeable and Passionate: Many clients, such as David and Michelle Williams, have praised Ross for his expertise, noting that he is “extremely knowledgeable,” making transactions smooth and enjoyable.
- Wide Selection: Enthusiasts remark on the "great selection of interesting vehicles," highlighting the dealership’s alluring inventory of British classics.
Areas for Improvement
However, not all experiences have been smooth. A recent reviewer highlighted a troubling interaction regarding a red E Type Jaguar, where they reported feeling dismissed when raising concerns about the car's chassis number and engine legitimacy. This individual felt that Ross's abrupt communication and refusal to further discuss the issues were concerning.
- Noteworthy Complaints:
- Inaccessibility to communicate directly regarding post-sale concerns.
- Resistance to assisting with potential administrative processes to document car history accurately.
The Classics on Offer at Autoclassics
Autoclassics is known for its diverse range of classic vehicles. Here is a glimpse of what you might find:
| Vehicle Make & Model | Year | Features |
|---|---|---|
| E Type Jaguar | 1965 | Classic British engineering |
| MGB GT | 1962 | Iconic design; sporty performance |
| Mini Cooper | 1960s | Compact; fun to drive |
| Morris Minor | 1950s | Charming vintage styling |
Each vehicle carries its own unique history, and Ross is eager to share the stories behind these remarkable cars while ensuring that every customer feels valued.
Accessibility and Payment Options
Autoclassics goes above and beyond to cater to all potential buyers with accessibility options and flexible payment methods.
Accessibility Features:
- Wheelchair-accessible car park - making it easy for all customers to visit.
Payment Methods:
- Accepts Credit cards – ensuring a convenient purchasing process for buyers.
As customers navigate through the process of buying a classic car, these features are invaluable, allowing for a seamless and inclusive experience.
Autoclassics is a hub for classic car enthusiasts in Paraparaumu Beach. With its range of classic vehicles, passionate ownership, and accessible facilities, it continues to attract both buyers and sellers alike, despite facing challenges that require attention for the dealership to thrive.