Pros 
Cons Brent Boddy Prestige: A Seamless Journey to Car Ownership
Brent Boddy Prestige has made a strong impression on the local car buying community, boasting a solid 4.60-star rating. From the moment customers step into the dealership at 177 Main Street, Takaro, Palmerston North, they are welcomed into an environment that emphasizes transparency and customer satisfaction.
Many reviews highlight the dedication of the sales team, particularly Aiden, who has become a favorite among buyers. Customers laud his ability to make the purchasing process smooth and enjoyable. For instance, one happy customer shared, “Aiden made buying my car so easy and went out of his way to help me.” This personal touch is evidently a hallmark of the Brent Boddy experience.
The team's attention to detail is another standout feature. Buyers often report feeling well-informed throughout every step of the sale process, from financial options to delivery timelines. As Aiden assisted a customer in navigating their new purchase, they noted, “I was nervous about buying a Jeep without seeing it first, but it was the best ever decision.”
A Five-Star Finance Team
The finance department at Brent Boddy Prestige consistently receives high praise from customers, especially when it comes to competitive financing options. Steve, a member of the finance team, is frequently mentioned for offering financing deals that surpass traditional bank rates:
- Easy Financing Process: Clients appreciate the straightforward financing solutions provided, which help them understand what they can afford.
- Competitive Rates: One customer remarked, “Steve gave me a really great quote which was better than the banks!”
Furthermore, clients have highlighted benefits like:
- Additional Perks: The financing policies often offer extra advantages, providing more value than standard financing.
- Transparency: The team clearly communicates all terms, ensuring customers feel secure in their financial decisions.
The Exceptional Customer Experience
What truly sets Brent Boddy Prestige apart is their commitment to creating an exceptional customer experience from start to finish. Many clients express gratitude for the attentive and friendly service they receive:
- Warm Welcomes: Customers mention a welcoming atmosphere when they visit, with staff eager to assist.
- Personal Touch: Reviews speak of staff members going above and beyond:
- One reviewer fondly recalls how the team picked them up from the airport, making their visit unforgettable.
A review encapsulated this sentiment beautifully, stating, “They really look after everyone that walks through their doors.”
Customers also appreciate the accessibility features offered, such as:
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
These accommodations demonstrate Brent Boddy Prestige's commitment to making car buying accessible for everyone.
Reliability Beyond the Sale
Brent Boddy Prestige doesn't just stop at selling cars; they are dedicated to providing long-term support and exceptional service after the sale:
- Service Facilities: Customers express confidence in the dealership's capacity to handle servicing and repairs. One reviewer shared, “The attitude and communications are second to none. Nothing was too much trouble.”
- Efficient Repairs: Customers regularly report timely services including Warrant of Fitness (WOF) checks and minor repairs.
Special mention goes to Matt in the service team, who is praised for his outstanding customer service:
“I want to single out Matt who went above and beyond.”
Patience and flexibility stand out as key attributes, with one customer noting how Matt adjusted his schedule to meet their needs. This level of service cements Brent Boddy Prestige's reputation as not just a dealer, but a long-term partner in vehicle ownership.
With such glowing reviews, it is clear that Brent Boddy Prestige stands as a beacon for those seeking a reliable and supportive car buying experience in New Zealand.