Pros 
Cons The Blackwell Motors Experience: A Reputation Built on Trust
When it comes to purchasing a vehicle or getting it serviced, Blackwell Motors 2020 Limited / Honda Store Taranaki in New Plymouth stands out as a beacon of reliability and customer satisfaction. With a commendable rating of 4.60, this dealership has mastered the art of automotive sales and service.
The feedback from customers highlights their dedication to quality, professionalism, and thoroughness. Many reviews mention specific experiences, including:
Quality Inspections: "Got my WOF done today and was very impressed with the quality of the inspection. Very thorough and by the book," shares Mark Joseph, emphasizing the meticulous approach of the workshop team.
Sales Excellence: Praise flows for the sales staff, with one customer expressing delight over their new Honda Jazz RS and the diligent follow-up care. The staff go beyond the sale, ensuring customer satisfaction long after the vehicle is driven off the lot.
In addition to a stellar reputation, the staff's knowledge and commitment to customer service truly set Blackwell Motors apart.
Exceptional Service Every Step of the Way
Customers frequently commend the comprehensive services offered at Blackwell Motors, making it a desirable destination for both buying and servicing vehicles. Their workshop is equipped with skilled professionals who provide exceptional care in every interaction.
Accessibility Matters: The dealership prioritizes accessibility, featuring:
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Payment Methods: Customer convenience is critical, and Blackwell Motors accepts various payment methods, including:
- Credit and Debit Cards
- NFC Mobile Payments
This accessibility makes car ownership easy and hassle-free for everyone. Combined with their customer-first approach and robust service offerings, it’s no wonder customers are eager to return.
A Community Favorite for Vehicle Purchases
Blackwell Motors has proved itself as a trusted name in vehicle purchases, evidenced by repeat customers who keep coming back for more. The dealership has become a familiar spot for many, as showcased by testimonials:
"Looking for a suitable tow vehicle for our new caravan brought us to Sharrock Motors. Found the 'perfect' used vehicle, which makes this my sixth vehicle purchased from this company," highlights a loyal customer.
Another satisfied buyer recounts, "Purchased a Ssangyong 2016 Actyon ute online. It had a few damaged light lenses, but Mark replaced them. Great person to deal with!"
Such feedback indicates that Blackwell Motors not only sells cars but cultivates long-lasting relationships with its clients, creating a community feel that keeps drivers returning.
Customer Comments: Honesty and Reliability Shine
What truly sets Blackwell Motors apart is the authentic approach to sales and service. Customers often note the straightforward and trustworthy dealings with the staff.
A delighted customer remarked, “If you are a straight shooter, visit Larry and he will look after you! However, he can spot bulls#%t a mile away.”
Service quality is also reinforced by statements like “Great guys in the workshop. Went the little bit extra to help. Really pleased customer.”
These sentiments contribute to a culture of trust and transparency at Blackwell Motors, which resonates well with potential buyers. With a commitment to excellence and customer satisfaction, this dealership has established itself as a lasting feature of the Taranaki automotive community.
In summary, Blackwell Motors 2020 Limited / Honda Store Taranaki indeed embodies a reputation driven by customer feedback, leading them to become a trusted partner in vehicle ownership and maintenance.