Pros 
Cons Wayne Kirk Napier: A Trusted Name in Car Deals
When it comes to car dealerships in Napier, Wayne Kirk Napier (Mitsubishi, Jeep & Ram) has carved out a stellar reputation with a commendable rating of 4.30. This family-owned and operated establishment has become synonymous with a hassle-free car buying experience over the last 12 months. Many customers have lauded their efficient service, which comes without the typical pressures often found in the automotive sales industry.
- Location: 19 Thackeray Street, Napier South, Napier 4110, New Zealand
- Phone: +64 6 835 5269
- Hours: The dealer is open from 8 am to 5 pm on weekdays, with weekend hours tailored to cater to various customers’ schedules.
Wayne Kirk Napier is particularly known for their solid after-sales support, which continues to encourage repeat customers. Client testimonies reveal that buyers return not just for the variety of vehicles available, but for the top-notch assistance they receive long after their purchase is made.
Exceptional Customer Experiences
The customer feedback speaks volumes about the quality of service provided at Wayne Kirk Napier. Many reviews highlight the friendly, knowledgeable staff that goes above and beyond during the purchasing process.
Neil: One customer praised Neil for his approachable nature, stating he made their car shopping experience enjoyable and seamless. The customer expressed gratitude for Neil’s expertise and recommended him to others as a vital touchpoint for anyone looking to buy a car.
Mark Barry: Another shining example of skilled assistance is Mark Barry, who successfully helped a customer purchase a used 2019 Mustang. The same customer noted how Mark followed up to ensure satisfaction with the vehicle—demonstrating the dealer’s commitment to customer care post-sale.
"From the moment I stepped onto the Wayne Kirk Napier lot, I knew I was in capable hands." – A delighted customer.
An Impressive Range of Vehicles
Wayne Kirk Napier specializes in numerous trusted brands, with Mitsubishi, Jeep, and Ram standing out in their inventory. Customers can expect to find both new and used vehicles, making it an excellent one-stop destination for car buyers.
- Featured Vehicles:
- Mitsubishi Outlander: Chosen by many for its spaciousness and comfort.
- Jeep models: Renowned for their rugged durability and adventure-ready designs.
- Ram trucks: Offering power and performance for those in need of heavy-duty options.
Whether you’re in the market for a reliable SUV or a heavy-duty truck, Wayne Kirk Napier provides a qualitative range to meet diverse needs. This is an advantage for customers who want personalized recommendations based on their lifestyle and requirements.
Service Beyond Sales
What sets Wayne Kirk Napier apart is their commitment to accessibility and inclusivity. The dealership emphasizes facilitating a welcoming environment for all customers, including:
Accessibility Options:
- Wheelchair-accessible car park and entrance
- In-store shopping available
Payment Flexibility:
- Accepts credit cards, debit cards, and NFC mobile payments for client convenience.
The exceptional service continues with efficient on-time completion of vehicle servicing and repairs. Feedback from first-time clients highlights their delight with the friendly and knowledgeable staff. One recent customer exclaimed, "I was really pleased with the quick service and friendly team at Wayne Kirk Napier, I will certainly use them again!"
With a focus on maintaining clear communication throughout the entire servicing process, customers feel reassured and valued from the moment they step onto the lot. Whether it’s the purchase of a vehicle or routine maintenance, Wayne Kirk Napier aims to provide an unparalleled experience.
For those considering a vehicle purchase or in need of service, Wayne Kirk Napier (Mitsubishi, Jeep & Ram) emerges as a prime choice backed by positive testimonials and a loyal customer base.