Napier Kia & Holden - Service Centre: Your Trusted Car Care Hub

Napier Kia & Holden - Service Centre Photos

Napier Kia & Holden - Service Centre Photo 1

Napier Kia & Holden - Service Centre Photo 2

Pros	Cons
Always great service for vehicles, including fitting second-hand engines.	Initial service prices may be surprising to customers.
Better service compared to other dealerships.	Some customers may react negatively to service costs before realizing the value.
Proactive suggestions for vehicle maintenance before the next service.	Limited opening hours, closed on weekends.
Significant improvement in vehicle performance after service.
Helpful and friendly staff, particularly Graham in parts.
Fast and efficient service, with full service completed in 2 hours.
Excellent customer service, with staff being friendly and helpful.
Assistance with warranty issues is appreciated.

Pros

Cons

Always great service for vehicles, including fitting second-hand engines.

Initial service prices may be surprising to customers.

Better service compared to other dealerships.

Some customers may react negatively to service costs before realizing the value.

Proactive suggestions for vehicle maintenance before the next service.

Limited opening hours, closed on weekends.

Significant improvement in vehicle performance after service.

Helpful and friendly staff, particularly Graham in parts.

Fast and efficient service, with full service completed in 2 hours.

Excellent customer service, with staff being friendly and helpful.

Assistance with warranty issues is appreciated.

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
8 am–5 pm	8 am–5 pm	8 am–5 pm	8 am–5 pm	8 am–5 pm	Closed	Closed

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8 am–5 pm

Closed

Napier Kia & Holden - A Beacon of Reliability

Napier Kia & Holden - Service Centre stands out in the Napier South community as a reliable place for car enthusiasts and everyday drivers alike. With a commendable rating of 4.5, customers have consistently praised the quality of service they receive. Located at 110 Carlyle Street, Napier South, Napier 4110, New Zealand, this service centre has established itself as a go-to spot for maintaining and enhancing vehicle performance.

Praise from Enthusiastic Customers

Testimonials from satisfied customers highlight the competent and friendly service they have experienced at Napier Kia & Holden - Service Centre:

"Always great service when I take my Ute there. Even fitted a 2nd hand engine for me. It's purring like a kitten!"
"Better than the dealership I bought the car from. They made suggestions on what to keep an eye on before the next service."
"After the initial shock at the price, I can feel the difference in service quality. My truck drives like new!"

These positive reviews underline the importance of experienced technicians who take the time to deliver tailored automotive solutions.

Exceptional Staff and Customer Service

One of the hallmarks of Napier Kia & Holden - Service Centre is its dedicated staff. Customer feedback consistently points to how the team makes every visit a pleasant one.

"Graham in parts is the most helpful and happy parts person I have ever encountered."
"Awsome customer service - friendly and efficient service gets a 5-star rating from me."
"Very helpful in sorting out a warranty issue for me."

With a focus on customer satisfaction, the team at this service centre ensures every client feels valued and understood.

Facilities that Cater to All

Accessibility plays a crucial role in welcoming customers from all walks of life. Napier Kia & Holden - Service Centre is fully equipped with adequate facilities to ensure a smooth experience:

Service Options:
- Delivery available for customer convenience.
Accessibility Features:
- Wheelchair-accessible car park.
- Wheelchair-accessible entrance.
Payment Methods:
- Accepts credit cards, debit cards, and NFC mobile payments.

This commitment to inclusiveness shows that Napier Kia & Holden values all its customers.

Efficient and Timely Services

Customers appreciate that Napier Kia & Holden - Service Centre doesn't just deliver quality; they do so promptly. Many reviews highlight the efficiency with which services are conducted:

"Great, full service done in 2hrs."
"Friendly staff with fast, efficient service."

Further, the service centre's ability to provide thorough diagnostics and repairs means that clients can trust they are getting the highest standards. Their service not only ensures cars are in excellent working condition but also cultivates long-term relationships grounded in trust and transparency.

In summary, if you are in search of a reliable car dealer that values customer service as much as quality care, look no further than Napier Kia & Holden - Service Centre. Whether it’s for routine maintenance or urgent repairs, this hub is designed to meet your automotive needs effectively and professionally.

Frequently Asked Questions About Napier Kia & Holden - Service Centre Services

What services does Napier Kia & Holden - Service Centre offer for vehicles?

Napier Kia & Holden - Service Centre provides a comprehensive range of services for vehicles, including routine maintenance, repairs, and parts replacement. They are known for their exceptional service quality, ensuring that every vehicle is treated with care. Customers have praised the centre for its ability to handle everything from simple oil changes to more complex engine repairs, making it a reliable choice for all automotive needs.

What are the opening hours of Napier Kia & Holden - Service Centre?

Napier Kia & Holden - Service Centre operates from Monday to Friday, with opening hours from 8 am to 5 pm. The centre is closed on Saturdays and Sundays, allowing staff to recharge and prepare for the week ahead. This schedule ensures that customers can conveniently access services during the weekdays, making it easier to fit vehicle maintenance into their busy lives.

Is Napier Kia & Holden - Service Centre accessible for individuals with disabilities?

Yes, Napier Kia & Holden - Service Centre is committed to accessibility. The facility features a wheelchair-accessible car park and entrance, ensuring that all customers can access the services they need without barriers. This commitment to inclusivity reflects the centre's dedication to providing excellent service to every individual, regardless of their mobility needs.

What payment options are available at Napier Kia & Holden - Service Centre?

Napier Kia & Holden - Service Centre offers a variety of payment options to accommodate its customers. Accepted methods include credit cards, debit cards, and NFC mobile payments, making transactions convenient and secure. This flexibility allows customers to choose the payment method that best suits their preferences, ensuring a smooth and hassle-free experience when paying for services.

How do customers rate the service at Napier Kia & Holden - Service Centre?

Customers consistently rate Napier Kia & Holden - Service Centre highly, with a notable average rating of 4.5 stars. Many reviews highlight the friendly and efficient service provided by the staff, as well as the quality of the work performed on their vehicles. Positive feedback often mentions the centre's ability to address specific vehicle issues and provide valuable maintenance advice, reinforcing its reputation as a trusted car service provider.