Dockside Motor Group: Exceptional Car Buying Experience in Napier

Dockside Motor Group Photos

Services offered by Dockside Motor Group

Smooth and hassle-free car purchasing process 🚗✨

Straightforward and transparent vehicle financing options 💰📝

Personalized car search assistance based on customer needs 🔍❤️

Quality used car inventory with competitive pricing 🏷️🚘

Professional and ethical service from knowledgeable staff 👨‍💼👍

Trustworthy advice and recommendations for future purchases 🤝🔑

Pros	Cons
Exceptional customer service from Angelo, making the car purchase smooth and hassle-free.	Some customers did not purchase a vehicle, indicating that not everyone found what they were looking for.
Angelo is straightforward, treating customers with respect and making them feel special.	Limited opening hours may not accommodate all potential customers.
Incredible knowledge and patience displayed by Angelo, going above and beyond in service.
Highly recommended for anyone looking to buy a car, with many customers expressing a desire to return in the future.
The entire buying process is described as smooth, transparent, and stress-free, with no pressure to buy.
Good quality stock at competitive prices, making it a trustworthy dealership.
Friendly and approachable team, always willing to engage with customers.

Pros

Cons

Exceptional customer service from Angelo, making the car purchase smooth and hassle-free.

Some customers did not purchase a vehicle, indicating that not everyone found what they were looking for.

Angelo is straightforward, treating customers with respect and making them feel special.

Limited opening hours may not accommodate all potential customers.

Incredible knowledge and patience displayed by Angelo, going above and beyond in service.

Highly recommended for anyone looking to buy a car, with many customers expressing a desire to return in the future.

The entire buying process is described as smooth, transparent, and stress-free, with no pressure to buy.

Good quality stock at competitive prices, making it a trustworthy dealership.

Friendly and approachable team, always willing to engage with customers.

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
8 am–5:30 pm	8 am–5:30 pm	8 am–5:30 pm	8 am–5:30 pm	8 am–5:30 pm	8 am–5 pm	10 am–3 pm

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8 am–5:30 pm

8 am–5 pm

10 am–3 pm

Dockside Motor Group: A Trusted Name in the Used Car Business

Nestled in the heart of Pandora, Napier, Dockside Motor Group has firmly established itself as a premier destination for those seeking quality used vehicles. With an impeccable rating of 5.00, customers consistently praise the dealership for its exceptional service and reliability. The dedicated team, especially Angelo, stands out for their professionalism and genuine approach to customer needs.

Feel at Home with Personalised Service

Many customers have shared their experiences regarding the outstanding level of personal attention they received at Dockside Motor Group. Angelo, whom several reviews highlight, exemplifies this commitment:

Smooth and Hassle-Free Transactions: Many buyers have noted how easy the purchasing process is, thanks to Angelo's straightforward business practices.
Customer-Centric Approach: Customers frequently mention how he takes the time to listen and understand their specific requirements, ensuring they find the perfect car.

"Angelo was incredibly helpful and patient... Would recommend to anyone!"

Such testimonials reflect the dealership’s focus on creating a stress-free atmosphere for car buyers, steering clear of any hard-sell tactics that can often derail the buying experience.

Quality Vehicles and Transparent Pricing

Dockside Motor Group emphasizes providing only high-quality used goods at fair prices. Reviews describe the vehicles as reliable, well-maintained, and fairly priced compared to other dealerships. Customers appreciate:

Diverse Inventory: A variety of vehicles available to suit different budgets and preferences.
Honesty and Integrity: Many clients express gratitude for the transparent pricing with no hidden fees, making the entire transaction feel secure.

"Their stock is good quality and priced well in the market… I wouldn't hesitate to do business with them in the future."

Accessibility and Convenience

Dockside Motor Group is committed to ensuring a welcoming environment for everyone. With notable facilities such as:

Wheelchair-accessible Car Park: Easy access for everyone, making it a comfortable visit.
Delivery Services: Convenient options for those unable to visit the dealership in person.

Operating hours are flexible, including weekends, allowing customers to browse and purchase at their convenience.

"Angelo made all process so easy; got my finance approved the same day. Highly recommended!"

This emphasis on accessibility coupled with excellent service makes for an inviting atmosphere, welcoming diverse clientele.

Building Community Trust

Community feedback illustrates that Dockside Motor Group isn't just about selling cars; it’s about fostering lasting relationships. Clients appreciate the friendly nature of the entire team, indicating that they are always available for discussions, queries, or just a friendly chat.

Consistent High Ratings: The dealership has maintained its stellar reputation in community reviews, making it a go-to option for many locals.
Local Engagement: A relatable and trustworthy local car dealership, Dockside is not only a business but part of the community fabric.

“Team are always friendly and willing to chat.”

With their focus on superb service, quality vehicles, and a strong community relationship, Dockside Motor Group continues to be the first choice for many when considering a used car.

Frequently Asked Questions About Dockside Motor Group in Napier, New Zealand

What services does Dockside Motor Group offer to its customers?

Dockside Motor Group provides a range of services to enhance the car buying experience. They specialize in used cars and offer delivery options for added convenience. The dealership is also equipped with wheelchair-accessible facilities, ensuring that all customers can access their services comfortably. With a focus on customer satisfaction, Dockside Motor Group aims to make the car purchasing process as smooth and enjoyable as possible.

What are the opening hours for Dockside Motor Group?

Dockside Motor Group operates with flexible hours to accommodate its customers. The dealership is open from 8 am to 5:30 pm on weekdays, except for Friday when it closes at 5:30 pm. On Saturdays, they welcome customers from 8 am to 5 pm, and on Sundays, the hours are from 10 am to 3 pm. This schedule allows potential buyers ample opportunity to visit and explore their extensive range of used vehicles.

How can I contact Dockside Motor Group for inquiries?

For any inquiries or assistance, customers can easily reach Dockside Motor Group by phone at +64 21 757 335. The friendly staff is always ready to help with questions regarding their inventory, financing options, or any other concerns. Whether you're looking for specific vehicle details or need guidance through the purchasing process, Dockside Motor Group is committed to providing excellent customer service.

What payment options are available at Dockside Motor Group?

Dockside Motor Group offers a variety of payment options to make the purchasing process convenient for customers. They accept both credit and debit cards, allowing for flexible payment methods. This ensures that buyers can choose the option that best suits their financial situation. The dealership's commitment to transparency and customer satisfaction extends to their payment processes, making it easier for customers to complete their transactions.

What do customers say about their experience at Dockside Motor Group?

Customers consistently praise Dockside Motor Group for their exceptional service and knowledgeable staff. Many highlight Angelo's professionalism and attentiveness, noting that he goes above and beyond to ensure a smooth car buying experience. Reviews reflect a strong sense of trust and satisfaction, with customers feeling valued and well-informed throughout the process. This positive feedback underscores Dockside Motor Group's reputation as a reliable and customer-focused dealership.