Waggs Auto Group: Your Trusted Car Dealer for Hassle-Free Services

Waggs Auto Group Photos

Services offered by Waggs Auto Group

Standard WOF (Warrant of Fitness) for $65 🛠️

Vehicle repairs and servicing for a wide range of vehicles 🚗

Loan car service for customers with urgent repairs 🚙

Electric bike sales and repairs, including test rides 🚲

4x4 accessories and camping gear available 🏕️

Friendly car sales consultations with knowledgeable staff 🤝

Pros	Cons
Excellent customer service with a friendly and helpful team.	Some customers may find the location less convenient if they need to do shopping while waiting.
Quick and efficient service for WOFs and repairs, often completed within an hour.	Limited opening hours on Sundays may not suit all customers.
Reasonable pricing for services, including a standard WOF at $65.	Potential for upselling from sales staff, although many find them non-pushy.
Knowledgeable and informative sales staff, particularly Sam Rogers, who is praised for his non-pushy approach.
Availability of loan cars for customers needing repairs, ensuring minimal disruption.
Comfortable waiting area with amenities, including an electric bike shop on-site.
Wide range of services offered for various vehicles, including police cars.
Positive experiences with purchasing electric bikes and 4x4 accessories.

Pros

Cons

Excellent customer service with a friendly and helpful team.

Some customers may find the location less convenient if they need to do shopping while waiting.

Quick and efficient service for WOFs and repairs, often completed within an hour.

Limited opening hours on Sundays may not suit all customers.

Reasonable pricing for services, including a standard WOF at $65.

Potential for upselling from sales staff, although many find them non-pushy.

Knowledgeable and informative sales staff, particularly Sam Rogers, who is praised for his non-pushy approach.

Availability of loan cars for customers needing repairs, ensuring minimal disruption.

Comfortable waiting area with amenities, including an electric bike shop on-site.

Wide range of services offered for various vehicles, including police cars.

Positive experiences with purchasing electric bikes and 4x4 accessories.

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
8 am–5 pm	8 am–5 pm	8 am–5 pm	8 am–5 pm	8 am–5 pm	9 am–3 pm	Closed

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8 am–5 pm

9 am–3 pm

Closed

Waggs Auto Group: A Community Favorite

Waggs Auto Group, located at 87-93 Dixon Street in Masterton, New Zealand, is quickly becoming the go-to destination for car enthusiasts and everyday drivers alike. With a stellar rating of 4.60, this car dealer has proven itself to be a reliable establishment in the community. The team at Waggs offers a genuine commitment to customer service, providing a range of automotive services from vehicle sales to repairs.

In-Store Shopping: Their facility supports in-store shopping, ensuring that customers can browse and purchase their dream vehicles comfortably.
Accessibility: With wheelchair-accessible entrances and parking, Waggs Auto Group is committed to making their services inclusive for everyone.

Commitment to Quality Service

The customer reviews speak for themselves when highlighting the quality of service provided by Waggs Auto Group. Many loyal customers return for their WoF and repairs, stating:

Convenience: Customers appreciate the ability to book a time slot for car drop-offs, with many services taking just about an hour to complete.
Affordable Pricing: With a standard WoF priced at only $65, customers find Waggs to be budget-friendly.
Variety of Services: Waggs Auto Group isn't just about selling cars; they also provide:
- Car Wash
- Oil Changes
- Repair Services

Customer Testimonials

“I go to Waggs for my WoFs and repairs if needed. They offer a very good service where you book a time and drop off your car for an hour. The reception team and Sam the service manager look after you really well!" - A satisfied customer.

Exceptional Customer Experience

From the moment you step into Waggs Auto Group, you’ll notice the friendly and welcoming atmosphere, as described by various reviewers. The team, including the knowledgeable sales staff, is always eager to assist without being overly pushy.

Loan Cars: One customer shared their appreciation for the service when facing water pump issues: "They gave me a loan car and had me back on the road the same day!"
Knowledgeable Staff: Sam, a standout in the service team, is noted for being informative and genuinely helpful. “I highly recommend Sam if you are looking to purchase; you can’t go wrong!”

More Than Just Cars

Waggs Auto Group has diversified its offerings beyond standard car sales and servicing into other exciting ventures:

Electric Bikes: Customers are raving about the electric bikes available, with many highlighting the friendly service and reasonable prices.
4x4 Accessories: The presence of a specialized section for 4x4 accessories and camping gear has also appealed to adventure enthusiasts.
Community Engagement: Proximity to local amenities like Countdown supermarket means customers can easily manage errands while waiting for service.

“Bought an electric bike from these guys. They specialize in 4x4 accessories and have lots of ‘boy toys’ to enjoy!” - Another happy customer.

The community trust and satisfaction are evident at Waggs Auto Group, and they continually strive to exceed customer expectations, ensuring a hassle-free, enjoyable experience for all their clients.

Frequently Asked Questions About Waggs Auto Group in Masterton

What services does Waggs Auto Group offer for vehicle maintenance?

Waggs Auto Group provides a comprehensive range of vehicle maintenance services, including standard WOF checks for just $65, oil changes, and various repair services. Customers can conveniently book a time to drop off their vehicles, and the service is typically completed within an hour. The facility also features a comfortable lounge for waiting customers, ensuring a pleasant experience while their vehicles are being serviced.

Is Waggs Auto Group accessible for individuals with disabilities?

Yes, Waggs Auto Group is committed to accessibility. The dealership features a wheelchair-accessible car park and entrance, making it easy for individuals with mobility challenges to visit. This focus on accessibility ensures that all customers can enjoy the services offered without any barriers, reflecting Waggs Auto Group's dedication to providing an inclusive environment for everyone.

What payment options are available at Waggs Auto Group?

Waggs Auto Group offers a variety of payment options to accommodate their customers. They accept credit and debit cards, as well as NFC mobile payments for added convenience. This flexibility in payment methods ensures that customers can choose the option that best suits their needs when purchasing vehicles or paying for services, making transactions straightforward and hassle-free.

Can I find parking at Waggs Auto Group?

Yes, Waggs Auto Group provides ample parking options for its customers. There is free of charge street parking available, as well as a free parking lot for those visiting the dealership. Additionally, paid street parking is also an option for those who prefer it. This variety of parking solutions ensures that customers can easily access the dealership without worrying about parking availability.

What can I expect from the customer service at Waggs Auto Group?

Customers can expect exceptional service at Waggs Auto Group, where the friendly and knowledgeable staff go above and beyond to assist. The reception team and service manager are dedicated to ensuring a positive experience, whether for vehicle servicing or purchasing a new car. Many customers have praised the team for their helpfulness and genuine approach, making Waggs Auto Group a trusted choice for automotive needs.