Pros 
Cons Industry Motor Group Hamilton: A Shine in Car Dealership
When it comes to purchasing quality vehicles, Industry Motor Group Hamilton has carved out a stellar reputation in Te Rapa, Hamilton. With an impressive rating of 4.90, this dealership is celebrated for providing not just cars, but a complete experience driven by exceptional customer service.
Their address at 400 Te Rapa Road, Te Rapa, Hamilton 3200, New Zealand, makes it easily accessible for anyone looking to explore a wide range of AA checked used vehicles. From the moment you step into the dealership, you are embraced by the warm and knowledgeable staff who are dedicated to making your car-buying journey seamless and enjoyable.
Exceptional Customer Experience: Hear It from the Buyers
One of the standout features of Industry Motor Group Hamilton is the degree of attention and care provided to customers. Many buyers share their heartfelt experiences, particularly highlighting staff members such as Josh and Julles.
Josh has been commended for his thoroughness, providing exceptional support that helps families make confident decisions.
Julles is praised for his patience and willingness to answer all questions, helping customers explore their options without feeling pressured. Customers noted:
- "The test drives were enjoyable, with a chance to go with multiple people."
- "The dedication they showed in preparing the vehicle for pickup was like five-star service!"
According to one satisfied buyer, “If you would like a quality car at a genuine affordable price, then please look at this dealership, you will not be disappointed!”
Spotlight on Quality Vehicles and Services
At Industry Motor Group Hamilton, the vehicles speak for themselves. The dealership features a range of traded-in vehicles that have gone through rigorous checks to ensure they meet high standards. This not only provides peace of mind, but it also saves time for the buyers.
Features of Their Offerings:
- AA Checked Used Vehicles: Guaranteed quality for peace of mind.
- On-site Mechanical Services: Including quick turnaround for WOFs and pre-purchase checks.
- Flexible Financing Options: Rebecca worked diligently to provide customers with better deals tailored to their needs.
Customers have shared experiences of successfully purchasing vehicles like the Nissan Kicks X and the MG HS Hybrid, praising both the quality of the cars and the level of service they received throughout the purchasing process.
A Trusted Community Partner
Industry Motor Group Hamilton is recognized not just for its automobile offerings but also for its deep commitment to customer service after the sale. Many buyers have noted how staff like Azim and Darrell have continued to support them even after finalizing their purchases.
- Azim, who many refer to as the star of their car-buying experience, went to great lengths to ensure customer satisfaction.
- Darrell even provided transportation to buyers from bus stops, going above and beyond what is typically expected from a dealership.
This level of commitment has solidified Industry Motor Group Hamilton as a trusted partner in the community. Several customers emphasized:
- "Absolutely thrilled with our car purchase..."
- "Highly recommend Industry Motors to anyone looking for a smooth and trustworthy car buying experience."
Each review not only reflects the personal touches but also the professionalism that Industry Motor Group Hamilton is known for, proving that they are a key player in the automotive landscape of New Zealand.