Pros 
Cons Scotts Auto Sales: The Go-To Place for Reliable Used Cars
Scotts Auto Sales stands as a beacon of trust in the used car market of Dunedin. With an impressive rating of 4.60, they have established themselves as a dependable choice for many car buyers. Located at 545 Kaikorai Valley Road, Kaikorai, Dunedin 9011, New Zealand, this used car dealer specializes in providing quality vehicles along with an exceptional customer experience.
A Testament to Knowledge and Service
One of the most frequently praised aspects of Scotts Auto Sales is the profound knowledge of their staff. Customers often commend Greg for his expertise and ability to guide them through the buying process. Angus, another key team member, is recognized for his extraordinary helpfulness, staying in touch with clients even after the sale.
- Key Aspects of Service:
- Personalized Attention: Many customers appreciate the family atmosphere, noting that each interaction feels tailored to their needs.
- Helpfulness Beyond the Sale: Angus’s offer to pick up clients for their vehicle pickup reflects the extra mile they are willing to go.
“Great service from the team here. To get there to pick it up, Angus offered to get me from my work in town and take me back to the yard.”
This level of service has led to repeat business, with many customers returning for additional vehicle purchases.
Creating a Stress-Free Purchase Experience
For those feeling overwhelmed by the car-buying process, Scotts Auto Sales is highly praised for making it an anxiety-free endeavor. Customers underscore the patience shown by the staff, particularly for buyers who may not have shopped for a car in years.
- Stress-Free Purchasing Features:
- Assistance with Trade-Ins: Clients often walk away satisfied with trade-in deals for their old cars.
- Detailed Explanations: The staff takes the time to clarify any queries regarding the vehicles, ensuring that customers make informed decisions.
“Angus was very patient and did everything necessary to make my purchase so stress-free.”
This commitment to customer care has earned them a loyal customer base that continues to sing their praises.
Hands-On, Reliable Mechanics on Standby
Scotts Auto Sales isn’t just about selling vehicles; they also provide after-sales support that leaves a lasting impression. Their reliability extends beyond the point of sale, ensuring that customers feel supported even after they’ve driven away.
- Post-Purchase Support:
- Warranty Reliability: Customers noted that any minor issues experienced after purchase were handled promptly under their warranties.
- Long-Term Relationships: Many clients have switched their regular mechanics to Scotts Auto due to the reliability and assurance offered.
“They are honest and reliable... kept to their word with the warranty.”
This relationship-focused approach fosters trust and retains clients time and again, reinforcing their status as a top-tier used car dealer.
A Value-Driven Approach with Great Deals
Scotts Auto Sales understands that every customer values their investment, and they aim to provide exceptional value through competitive pricing and high-quality vehicles.
- Key Benefits for Buyers:
- Excellent Auto Knowledge: The team’s understanding of their vehicles ensures customers receive cars that match their needs.
- Transparency in Advertisement: Feedback indicates that what’s advertised is spot on, building confidence among buyers, especially from other regions.
Customers describe their buying experience as nothing short of enjoyable:
“Very happy with my decision... These guys have exceptional service standards and are always honest and friendly.”
With such a strong commitment to customer satisfaction, it’s no wonder that Scotts Auto Sales has garnered a loyal following and continues to thrive in the Dunedin area.