Cooke Howlison MG: Exceptional Car Buying Experience in Dunedin

Cooke Howlison MG Photos

Services offered by Cooke Howlison MG

Vehicle Sales: Offers a range of MG models including the top-of-the-range Essence 62 EV 🚗✨

Custom Orders: Allows customers to choose specific models and colours for their vehicles 🎨

Delivery Updates: Provides timely communication regarding delivery schedules 📅

One-Pedal Driving Mode: Features a convenient driving mode for urban environments 🚦

Programmable Driving Options: Offers various customizable driving settings for enhanced control ⚙️

Seamless Boot Access: Enables access to the boot without unlocking the vehicle 🔑

Vehicle Grooming: Offers vehicle cleaning services, although attention to detail may vary 🧼

Test Drives: Provides opportunities for customers to experience MG vehicles before purchasing 🚘

Pros	Cons
Ayesha, the sales manager, is highly praised for her helpfulness and excellent communication throughout the purchasing process.	Some customers reported a lack of attention to detail in vehicle preparation, noting that the car was not properly groomed upon pickup, with debris left inside.
Customers appreciate the ability to choose the model and colour of their vehicle, enhancing their buying experience.	There are complaints about the post-purchase service, with some feeling that the dealership lost interest once the sale was completed.
The MG S5 EV offers impressive features such as one-pedal driving mode, automatic park brake, and programmable driving options, making it convenient for urban driving.	A few customers expressed disappointment in the lack of response from the dealership when issues were raised after the purchase.
The vehicle's design is noted for its smooth and seamless surfaces, making it easy to clean.
Overall customer satisfaction with the purchase experience at Cooke Howlison MG is high, with many recommending the dealership and the MG brand.

Pros

Cons

Ayesha, the sales manager, is highly praised for her helpfulness and excellent communication throughout the purchasing process.

Some customers reported a lack of attention to detail in vehicle preparation, noting that the car was not properly groomed upon pickup, with debris left inside.

Customers appreciate the ability to choose the model and colour of their vehicle, enhancing their buying experience.

There are complaints about the post-purchase service, with some feeling that the dealership lost interest once the sale was completed.

The MG S5 EV offers impressive features such as one-pedal driving mode, automatic park brake, and programmable driving options, making it convenient for urban driving.

A few customers expressed disappointment in the lack of response from the dealership when issues were raised after the purchase.

The vehicle's design is noted for its smooth and seamless surfaces, making it easy to clean.

Overall customer satisfaction with the purchase experience at Cooke Howlison MG is high, with many recommending the dealership and the MG brand.

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
8 am–6 pm	8 am–6 pm	8 am–6 pm	8 am–6 pm	8 am–6 pm	9:30 am–3:30 pm	Closed

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8 am–6 pm

9:30 am–3:30 pm

Closed

Cooke Howlison MG: A Bold Entrance into the Electric Vehicle Market

If you're searching for a car dealer that stands tall in the burgeoning electric vehicle (EV) market, Cooke Howlison MG in South Dunedin should be on your radar. With an impressive rating of 4.30, this dealership is making waves with their latest offering: the MG S5 EV. Customers have lauded their purchasing experience, especially highlighting the excellent communication and support provided by Ayesha, the sales manager.

Ayesha: The Heart of Customer Experience

Ayesha’s personalized service has left a lasting impression on many customers. Testimonials consistently praise her:

Communication Skills: Many reviews note how Ayesha kept buyers informed throughout the delivery process, ensuring they knew exactly when to expect their new vehicle.
Supportive Approach: From selecting the model and color to finalizing the purchase, Ayesha stands out for her friendly demeanor and ability to answer all queries with patience and clarity.

Quote from a customer:

"Ayesha was friendly and attentive to all the questions that I had. Highly recommended!"

Ayesha's efforts have not only strengthened customer relationships but also built loyalty, as many vow to return for future purchases.

A Comprehensive EV Experience

Purchasing the MG S5 EV provides customers with an array of innovative features and conveniences that are revolutionising the driving experience, particularly for city dwellers:

Comfort Features: Heated seats and steering wheels make cold mornings bearable, while the electric sunroof allows owners to cool down their parked cars instantly.
Efficiency and Control: Users have been impressed by the seamless computer controls, automatic park brake on hill inclines, and convenient one-pedal driving mode, which is ideal for local commutes.

Feature	Advantage
One-Pedal Driving	Simplifies driving in urban areas, reducing the need for constant braking and accelerating.
Automatic Park Brake	Adds safety and convenience, especially on steep Dunedin hills.
Access Boot Without Unlocking	Increases usability, making it easier to load and unload items without hassle.

Customers report that even cleaning the vehicle is a breeze, thanks to its smooth and seamless surfaces.

Mixed Reviews: A Few Hiccups in Service

While the majority of experiences at Cooke Howlison MG are overwhelmingly positive, some customers have voiced concerns regarding post-purchase service that potential buyers should be aware of:

After-Sales Attention: A few reviews pointed out that after purchasing the vehicle, some buyers felt neglected. Once the sale was finalized, responses to follow-up inquiries lapsed.
Delivery Standards: One customer noted that upon picking up their car, it had not been cleaned adequately, calling attention to cleanliness issues that should be addressed before delivery.

A quote from a concerned buyer encapsulates this sentiment:

"Once they have your money they’re not really interested... recommend you take a good hard look inside before signing off on the car."

Despite these issues, many customers have still shared their satisfaction with the vehicle itself, affirming that a robust product often outweighs service shortcomings.

Why Choose Cooke Howlison MG?

For those in Dunedin considering a new vehicle, Cooke Howlison MG is a worthy contender, especially if an EV like the MG S5 catches your eye. Here are a few compelling reasons to consider this dealership:

Expert Guidance: The team, including Ayesha, is known for their friendly and supportive customer service.
Innovative Vehicle Options: The MG S5 EV boasts features that cater to modern drivers, making it a practical choice for those looking for comfort and efficiency.
Accessibility Features: The dealership is equipped with wheelchair-accessible facilities, ensuring everyone feels welcome.

Final Note on Service: While it's important to remain aware of service issues that were raised, the overall positive experiences shared by numerous customers highlight the potential for a rich partnership with Cooke Howlison MG. As they refine their post-sale processes, many see a promising future with this dealer.

In summary, Cooke Howlison MG in Dunedin offers not just cars, but an experience marked by innovation, support, and a commitment to customer satisfaction, although certain improvements could elevate this experience even further.

Frequently Asked Questions About Cooke Howlison MG Car Dealer

What are the opening hours for Cooke Howlison MG?

Cooke Howlison MG operates from Monday to Friday, opening at 8 am and closing at 6 pm. On Saturdays, the dealership is open from 9:30 am to 3:30 pm, while it remains closed on Sundays. This schedule allows customers to visit during convenient hours throughout the week, ensuring they can explore their options and receive assistance when needed.

What payment methods does Cooke Howlison MG accept?

At Cooke Howlison MG, customers can make payments using various methods for their convenience. The dealership accepts credit cards, debit cards, and NFC mobile payments. This flexibility in payment options ensures that customers can choose the method that best suits their needs when purchasing a vehicle or making other transactions.

Is Cooke Howlison MG accessible for individuals with disabilities?

Yes, Cooke Howlison MG is committed to accessibility for all customers. The dealership features a wheelchair-accessible car park and entrance, ensuring that individuals with disabilities can navigate the premises comfortably. This commitment to accessibility reflects the dealership's dedication to providing a welcoming environment for everyone.

What can customers expect from the service at Cooke Howlison MG?

Customers can expect exceptional service at Cooke Howlison MG, as evidenced by numerous positive reviews. The staff, particularly Ayesha, is known for being friendly, attentive, and professional. Many customers have praised the seamless buying experience and the excellent communication throughout the process, making it a highly recommended dealership for purchasing a vehicle.

What types of vehicles does Cooke Howlison MG offer?

Cooke Howlison MG specializes in MG vehicles, including the latest models such as the MG S5 EV. Customers have the option to customize their orders, selecting specific models and colors. The dealership's focus on electric vehicles and modern features ensures that customers can find a vehicle that meets their needs and preferences.