Select Autos: Exceptional Car Buying Experience in Christchurch!

Select Autos Photos

Pros	Cons
Excellent customer service, particularly from staff like Josh and Kelly	Issues with vehicle maintenance not disclosed prior to sale
Vehicles presented in like new condition, even older models	Some customers experienced mechanical problems shortly after purchase
No pressure sales approach, making customers feel comfortable	Concerns about the reliability of vehicles sold
Quick response to issues after purchase, with staff willing to assist	Negative experiences with breakdowns and towing costs
Long-standing reputation with many repeat customers	Inconsistent quality control on some vehicles
Friendly and accommodating staff
Personalised service with attention to detail
Positive experiences shared by multiple customers

Pros

Cons

Excellent customer service, particularly from staff like Josh and Kelly

Issues with vehicle maintenance not disclosed prior to sale

Vehicles presented in like new condition, even older models

Some customers experienced mechanical problems shortly after purchase

No pressure sales approach, making customers feel comfortable

Concerns about the reliability of vehicles sold

Quick response to issues after purchase, with staff willing to assist

Negative experiences with breakdowns and towing costs

Long-standing reputation with many repeat customers

Inconsistent quality control on some vehicles

Friendly and accommodating staff

Personalised service with attention to detail

Positive experiences shared by multiple customers

Select Autos: A Car Dealer that Understands Your Needs

When it comes to car buying, Select Autos in Woolston, Christchurch, has built a reputation for delivering exceptional service and quality vehicles. Customers often commend the knowledgeable and friendly staff, reflecting a commitment to customer satisfaction that stands out in the car dealership landscape.

One satisfied customer shared:

"We couldn't have picked a better guy to deal with. Every question was answered fully and honestly."

This sentiment is echoed by many who appreciate the detailed attention and genuine support offered throughout their purchasing journeys.

Exceptional Service from a Knowledgeable Team

At Select Autos, a notable highlight is the personalized service provided by the staff. With team members like Josh, who has garnered praise for his willingness to assist, customers often feel valued and respected. Here’s what customers have to say:

Prompt Assistance: Customers report receiving quick responses to queries, with one instance of Josh arriving within 20 minutes to resolve an issue while on a caravan trip.
Thorough Handovers: The handover process is described as extensive, with careful explanations of all features and operations of the vehicles. Customers have noted that it feels better than purchasing from larger dealerships.

Key features of the service:

In-store shopping available.
Wheelchair-accessible facilities for inclusivity.
Non-pressurized sales approach, ensuring customers feel comfortable.

Quality Vehicles that Meet Expectations

What sets Select Autos apart is their dedication to offering quality vehicles. Whether clients are looking for a caravan or a passenger vehicle, they frequently mention how cars and caravans are presented in almost new condition, no matter their age.

Past Customer Experience:
For instance, Kathy, Grant, and Gretel expressed:

"The caravan was presented in like new condition... This is our fourth Jayco caravan, and we have to say the handover was better than we experienced when buying new."

Moreover, satisfied customers often highlight the value for money, suggesting that Select Autos not only delivers well-maintained vehicles but does so at competitive prices.

A Warm Community Feel – Not Just a Sale

For many customers, shopping at Select Autos feels like joining a community rather than just making a purchase. The long-standing relationships cultivated by the team resonate deeply with repeat buyers:

One customer shared:

"We have been trading with Select Autos for just over 27 years... The old-fashioned 'No pressure' attitude goes a long way."
Fun Touches:
The unique tradition of offering a "bowl of lollies" on each purchase adds a charming touch, making the buying process even more enjoyable.

Community Reviews Highlight:

Friendly interaction and no pressure to decide.
Genuine care from the team, making it a comfortable environment.

Constructive Criticism – A Journey Toward Improved Service

While many reviews highlight the positive experiences at Select Autos, it’s essential to acknowledge that not every encounter has been flawless. One customer expressed frustration over mechanical issues, stating:

"Absolute rogue. No water in radiator… costing $700 to tow home."

Such experiences underscore the importance of follow-up service and ensuring that all vehicles are thoroughly inspected before delivery.

At Select Autos, feedback is taken seriously, with the team likely striving to respond and rectify any concerns to maintain the high standards their customers have come to expect.

In conclusion, Select Autos definitely appears to be a car dealer where many customers cultivate a significant relationship, enjoying their car-buying experience, the quality of their vehicles, and a supportive community ethos.

Frequently Asked Questions About Select Autos Car Dealer in Christchurch

What services does Select Autos offer to customers?

Select Autos provides a range of services to enhance the car buying experience. Customers can enjoy in-store shopping for a variety of vehicles, including caravans and cars. The dealership is also wheelchair-accessible, ensuring that all customers can navigate the premises comfortably. Additionally, Select Autos requires appointments for consultations, allowing for personalized service tailored to individual needs.

How can I contact Select Autos for inquiries?

For any inquiries or assistance, customers can easily reach Select Autos by phone at +64 21 884 556. The friendly team is always ready to help with questions about vehicle availability, financing options, or any other concerns. Whether you're looking to purchase a new vehicle or need support after your purchase, Select Autos is committed to providing excellent customer service.

What is the reputation of Select Autos among customers?

Select Autos has built a strong reputation for quality and customer satisfaction over the years. Many customers have praised the dealership for its no-pressure sales approach and the thoroughness of the staff, particularly during vehicle handovers. Reviews highlight the attention to detail and the quality of the vehicles, with many stating that their purchases were in 'like new' condition, reflecting the dealership's commitment to excellence.

What should I expect during the vehicle purchasing process at Select Autos?

When purchasing a vehicle at Select Autos, customers can expect a friendly and relaxed atmosphere. The team takes the time to answer all questions thoroughly, ensuring that buyers feel informed and confident in their decisions. The handover process is particularly detailed, with staff providing comprehensive guidance on vehicle operations. Customers often leave feeling satisfied and excited about their new purchase, thanks to the supportive environment.

Are there any payment options available at Select Autos?

Select Autos offers flexible payment options to accommodate various customer needs. Customers can make payments using credit and debit cards, making transactions convenient and straightforward. The dealership is committed to ensuring that the purchasing process is as smooth as possible, allowing customers to focus on finding the right vehicle without worrying about payment complications.