Pros 
Cons Morrison Motor Group: A Car Buyer's Haven
Nestled at 1 Lowther Street in Christchurch, Morrison Motor Group (formerly known as Morrison Cars) has made a name for itself in the used car market. With an impressive rating of 4.70, this dealer is dedicated to providing a stress-free and enjoyable car-buying experience. Whether you’re on the hunt for a reliable family car or a sleek hybrid, Morrison Motor Group stands ready to meet your automotive needs.
Exceptional Service That Shines Bright
At Morrison Motor Group, customer service takes center stage. Reviewers consistently praise the knowledgeable and friendly staff who go above and beyond to ensure a seamless purchase experience. Here are some highlights reflecting customer sentiments:
- Matt: Recognized for his exceptional ability to communicate, he assists buyers through the pre-inspection process and ensures a smooth turnover.
- Jayson Tervit: Acclaimed for his accommodating nature, Jayson is known for his wealth of knowledge about the cars on the lot, making sure all questions are answered thoroughly.
- Taash and Aaron: Their efficiency and friendliness during the paperwork phase have garnered admiration, with even complex financing and insurance details clearly explained.
“I would definitely choose a car from here again!” - one satisfied customer noted.
A Diverse Inventory to Suit Every Driver
Morrison Motor Group boasts a wide selection of vehicles suitable for all tastes and budgets. From family-friendly SUVs to dependable sedans, each car is chosen for its reliability and performance. Customers appreciate the variety, which includes:
- Hybrid Models
- Commercial Vans (like the Toyota Hiace)
- Sedans (including Mitsubishi Outlanders)
Top Features:
- Quality Assurance: Each vehicle undergoes rigorous inspections before hitting the lot.
- Competitive Prices: The dealer ensures fair pricing with various financing options available to fit every budget.
“Amazing team, we are so happy with the vehicle and the response to our requests. Just perfect and excellent customer service.”
Accessibility and Facilities for All
Morrison Motor Group is committed to being accessible to all customers. Its facilities include:
- Wheelchair-Accessible: With designated parking, entrances, and restrooms to ensure everyone can comfortably navigate the dealership.
- In-Store Shopping: Customers can explore their options directly at the dealership, allowing for a hands-on experience.
Moreover, the team is trained to accommodate various needs, ensuring everyone feels welcome and valued during their visit.
Addressing Concerns with Transparency
While Morrison Motor Group enjoys a stellar reputation, it has received constructive feedback as well. Some customers have experienced after-sale issues, such as concerns with car accessories post-purchase. Here’s a breakdown of common points raised:
- Reversing Camera Issues: One customer reported a malfunction after the sale, leading to a need for further inspection.
- Installation Concerns: Feedback regarding careless installations of additional features raised eyebrows, signaling the need for a closer look at aftercare services.
Despite these concerns, Morrison Motor Group remains committed to addressing issues transparently and valuably, helping to maintain its strong customer relationships.
“Great service, stress-free car buying,” shared a delighted customer, showcasing the overall experience provided by the team.
Overall, Morrison Motor Group stands out as a reputable used car dealer in Christchurch, with a winning combination of knowledgeable staff, an expansive inventory, and strong community engagement. Whether you’re a first-time buyer or a seasoned vehicle owner, Morrison Motor Group is equipped to cater to all automotive needs.