Pros 
Cons A Reputation Built on Trust
Enterprise Motor Group Manukau has established itself as a go-to destination for used car buyers in Auckland, boasting an impressive rating of 4.60. This reputation stems from their commitment to exceptional customer service, which is evident in the reviews of numerous satisfied clients. With location situated in the heart of Manukau City Centre, they have created a welcoming environment that makes the car-buying experience seamless and enjoyable.
- Customer-Centric Approach: Many have praised the sales team, particularly Aukuso and Bryan, for their friendly demeanor and willingness to assist. Customers have shared their experiences on how easy the process was, with one noting, "Aukuso was amazing to deal with — friendly, genuine, and really helpful throughout the process."
- Commitment to Satisfaction: It’s clear that the team prioritizes each client’s needs. One reviewer highlighted, "He made everything easy and stress-free," emphasizing the focus on ensuring that every purchase leaves the customer feeling confident and satisfied.
Exceptional Service from Start to Finish
When it comes to buying a used car, Enterprise Motor Group Manukau emphasizes a stress-free experience from the moment you walk through their doors. Reviewers frequently mention the outstanding service provided by the staff, which includes:
- Friendly and Approachable Staff: Many customers describe their sales consultants as approachable and understanding. For example, one couple appreciated how Aukuso’s "simplicity and placid nature made us feel at ease" during their search for the right vehicle.
- Attention to Detail: The team actively listens to what the buyers want, guiding them toward options that best suit their needs. As one customer noted, "Bryan went above and beyond, even coming in on his day off to accommodate me."
Exceptional Amenities and Accessibility
Besides superb customer service, Enterprise Motor Group Manukau prides itself on accessibility and comprehensive facilities. Customers can enjoy:
- Accessibility Features:
- Wheelchair-accessible entrance and car park
- Comfortable Environment:
- Complimentary coffee and tea offered while customers wait
- Payment Options:
- Variety of payment methods accepted, including credit cards, debit cards, and NFC mobile payments.
These thoughtful amenities contribute to a relaxing atmosphere where potential buyers can focus on what truly matters—the car.
Consistent Praise for Reliability and Support
The customer reviews confirm that Enterprise Motor Group Manukau is recognized not just for sales but also for the ongoing support following the purchase. Many clients have noted how the staff assists them through the entire process, including financing and post-delivery inquiries:
- Follow-Up Support:
- Customers report receiving timely updates regarding their purchase, with one stating, "Even during the waiting period, [they] checked up on me and made sure I was all good."
- Team Coordination:
- The synergy among staff is often highlighted, with one reviewer thanking both Bryan and Mark for their collaborative efforts in navigating finance options.
In summary, the reviews speak volumes about the Enterprise Motor Group Manukau experience: a dealership defined by outstanding service, customer care, and a community-oriented approach that leaves every client feeling valued. The feedback truly demonstrates why so many are confident in recommending them to friends and family.