Pros 
Cons An Overview of Auto Pride Cars
Auto Pride Cars, located at 711B Great South Road, Papatoetoe, Auckland, has been a noteworthy destination for those looking to purchase used vehicles in New Zealand. With an impressive rating of 4.80, the dealership offers a range of services and vehicles catering to various needs. Customers have access to flexible finance options, a wide selection of quality used cars, and an efficient customer service experience.
Key Features:
- Phone: +64 9 270 4008
- Operating Hours: Open from 9 AM to 6 PM every day of the week.
- Facilities:
- Wheelchair-accessible car park
- Delivery options available for convenience
Positive Customer Experiences
Many customers have shared their positive experiences with Auto Pride Cars, highlighting several aspects that make the dealership stand out in the automotive market.
Customer Highlights:
Exceptional Customer Service: Reviewers have praised the knowledgeable and friendly staff who assist with every facet of the buying process.
“The team is very helpful and professional, with great quality of cars and good prices.”
Wide Selection of Vehicles: From sedans to SUVs, customers find a variety of options, ensuring that there’s something for everyone.
- Flexibility in Financing: Many clients have noted the ease of the finance application process, which is efficient and straightforward.
- After-Sales Support: The positive sentiments extend beyond the purchase, with customers commending the continued support they receive after driving off the lot.
Word of Caution: Issues Faced by Some Customers
While Auto Pride Cars has garnered numerous praises, it has also faced its share of complaints from unhappy customers who felt their experiences didn’t reflect the high rating of the dealership.
Noteworthy Complaints:
Mechanical Issues: Some customers expressed dissatisfaction after purchasing cars that encountered problems shortly after acquisition.
“Bought a car that broke down after 2 days. It required a new transmission…”
Customer Service Failures: Several reviews mentioned difficulties in handling follow-up concerns, particularly regarding refunds and repair-related disputes.
- One customer reported difficulty recovering a reservation fee of $50, leading to frustration with service promises that were not honored.
Dispute Management: There have been instances where customers felt compelled to take their grievances to the Motor Vehicle Disputes Tribunal due to unresolved issues with their vehicles.
Recommendations: Navigating Auto Pride Cars Reviews
When considering a visit to Auto Pride Cars, potential customers are encouraged to weigh both the positive testimonials and the critical reviews to form a balanced perspective.
Tips for Prospective Buyers:
- Research Thoroughly: Look into the types of vehicles available and conduct online research regarding specific models of interest.
- Test Drive: Always arrange a test drive to gauge the vehicle's condition before making a commitment.
- Review Policies: Familiarize yourself with the dealership’s return and warranty policies, particularly concerning mechanical failures.
- Trust Your Instincts: If something seems off during the buying process, do not hesitate to reconsider your options or seek alternative dealers such as 2CheapCars, Turners, or George Master Motors.
In sum, Auto Pride Cars presents an exciting opportunity within the used car market in New Zealand, but potential buyers should approach their purchase with due diligence and awareness of varying customer experiences.