Pros 
Cons Amberley Autoglass Ltd: A Cut Above the Rest in Windscreen Repair
Amberley Autoglass Ltd, located in the charming town of Amberley, New Zealand, is swiftly gaining a reputation as the go-to auto glass repair service in the region. With a perfect 5.00 rating, it’s clear customers are consistently impressed with their expertise and service. Situated at 15 Markham Street, Amberley 7410, and reachable at +64 27 254 9913, they're conveniently accessible for those needing windscreen repair or replacement. Their operating hours are Monday to Friday, 8:00 AM to 5:00 PM, and they are closed on Saturdays and Sundays.
The company’s focus is clearly on quality workmanship and exceptional customer service, setting them apart from larger, more impersonal national chains. It’s not just about fixing cracks and chips; it's about ensuring the safety and clarity of your vehicle's windscreen, and peace of mind for the driver. They cater to a wide range of vehicles, from older cars requiring specialist parts to larger motorhomes needing prompt repairs on the go.
Rave Reviews: What Customers Are Saying
The overwhelming positive feedback speaks for itself. Here’s a deeper dive into what customers are praising Amberley Autoglass Ltd for:
- Speedy Service & Efficiency: Multiple customers highlight the impressive speed of the service. A stone chip repair on a logging truck’s windshield, for example, was completed within just half an hour – a testament to their professionalism and efficiency. Being able to resolve issues so quickly is especially appreciated when it disrupts travel plans, as demonstrated by the motorhome owner heading to Kaikoura.
- Expertise and Skill: Customers consistently mention the team’s knowledge and skill. They "know exactly what they were doing" and leave no trace of the repair, providing a seamless and secure fix. The ability to source and fit replacement screens for older vehicles demonstrates a breadth of experience.
- Exceptional Customer Service & Friendliness: The friendly and helpful nature of Tanya and her husband are frequently mentioned. Squeezing in a car on a Saturday morning demonstrates commitment to customer needs and building rapport. The pleasant and helpful service received on the initial phone call also highlights their dedication to a positive customer experience.
- Quality of Work: Customers are delighted with the repaired or replaced windscreens, noting that they are leak-free and look “amazing.” The repairs are often described as being superior to those provided by larger, more well-known brands.
"The guys at Amerley Auto Glass are amazing. We got a stone chip in the windscreen from a logging truck this morning. The guys were on to it straight away & it was fixed within half an hour. They knew exactly what they were doing. There is nothing to show that there was a chip." - Happy Customer
Accessibility & Facilities: Welcoming Everyone
Amberley Autoglass Ltd goes the extra mile to ensure a comfortable and accessible experience for all customers. Their facilities are designed with inclusivity in mind:
| Feature | Description |
|---|---|
| Wheelchair Accessible Entrance | Yes, making the workshop easily navigable for individuals using wheelchairs. |
| Wheelchair Accessible Parking Lot | Yes, providing convenient and safe parking options for customers with mobility needs. |
This commitment to accessibility demonstrates a genuine desire to cater to a diverse clientele and ensure everyone feels welcome and supported. It's a thoughtful addition that sets them apart and showcases their dedication to customer satisfaction beyond just the technical aspects of windscreen repair.
Why Choose Amberley Autoglass Ltd?
Beyond the perfect rating and glowing reviews, here’s why choosing Amberley Autoglass Ltd for your windscreen repair needs is a smart decision:
- Local Expertise: They are a local business deeply invested in serving the Amberley and surrounding communities.
- Personalised Service: Expect a friendly, attentive, and personalised experience, a far cry from the often impersonal service of larger companies.
- Competitive Pricing: While focused on quality, they strive to offer competitive pricing for their services.
- Reliable & Efficient: Their reputation for quick turnaround times and dependable repairs ensures minimal disruption to your schedule.
- Wide Range of Vehicles: They cater to everything from everyday cars to larger motorhomes, making them a versatile choice for all vehicle owners.
- Commitment to Accessibility: Their facilities are inclusive and offer a welcoming environment for all customers.