Pros 
Cons Going the Extra Mile: Why Xtra Mile Tyres Deserves All the Praise
Xtra Mile Tyres 2022 Limited, located at 76 Clyde Street, West Invercargill, is rapidly becoming the go-to destination for tyre services in Invercargill and beyond. Boasting a perfect 5.000000 rating, this isn't just luck - it's a testament to the exceptional service and genuine care provided by Nathan and his team. From roadside assistance to comprehensive tyre solutions, Xtra Mile Tyres consistently exceeds expectations. This review pulls together numerous experiences shared by satisfied customers to showcase what makes this tyre shop truly special. Give them a call on +64 800 968 111. They’re open Monday, Tuesday, Wednesday, and Thursday from 8 AM to 5 PM, with Saturday hours from 9 AM to 12 PM.
Roadside Rescue & Unwavering Assistance
The stories pouring in paint a clear picture: Xtra Mile Tyres doesn't just fix tyres; they provide genuine peace of mind. The most striking example is the account of a customer in a 9m motorhome, stranded just short of the workshop with a flat tyre. Nathan’s prompt response and roadside assistance – changing the tyre so they could reach the workshop – transformed a stressful situation into a manageable one. This proactive, helpful approach defines their service. Here’s a breakdown of the excellent response available:
- Prompt Roadside Assistance: Nathan readily provides assistance to those stranded, even on the roadside.
- Problem Solving Focus: They go beyond just fixing the immediate issue, ensuring customers can complete their journey safely.
- Motorhome Friendly: Clearly equipped to handle larger vehicles, offering reassurance for those travelling with RVs or motorhomes.
- Genuine Care: The overwhelmingly positive feedback highlights a dedication to assisting customers in times of need.
Value, Expertise & A Top Bloke: The Xtra Mile Difference
Beyond the immediate roadside assistance, customers consistently praise Xtra Mile Tyres for its combination of value, expertise, and friendly service. Nathan's pricing has repeatedly been highlighted as "brilliant," often beating competitors’ quotes in terms of both new tyres and used options. Customers have specifically praised:
| Service Category | Customer Feedback Highlights |
|---|---|
| New Tyre Purchases | "Great Price For 4 new tyres and a wheel alignment," "Pricing was brilliant." |
| Used Tyre Options | "Offered us very good second-hand tyres, which were delivered 30 minutes later!" - Perfect for customers on a budget. |
| Wheel Alignment | "Sorted out my alignment that was incorrectly aligned at another business," "Able to do the work very fast" |
| General Service | "Top job," "Super professional and smiling!" |
But it’s not just about the price. Customers repeatedly describe Nathan as a "top bloke," ("Nathan is a top bloke.") emphasizing his friendly nature, helpful advice, and genuine desire to assist. One customer even received local recommendations from Nathan, adding a personal touch to the experience. Their facilities are also thoughtfully designed – wheelchair accessible entrance and parking, alongside convenient payment options including credit cards, debit cards, and NFC mobile payments.
Rave Reviews and Repeat Business: Building Loyalty
The sheer volume of positive testimonials speaks volumes about Xtra Mile Tyres’ success. Customers frequently mention being referred by others (like the nephew mentioned in the relevant info), and many are already planning a return visit. Consider these recurring themes:
- Word-of-Mouth Recommendation: The shop’s reputation is strong, organically growing through satisfied customers.
- Last-Minute Availability: Nathan's willingness to squeeze in appointments (like the wheel alignment at the last minute) is a major draw.
- Consistent Quality: Reports of incorrect alignments being corrected, and punctures being swiftly dealt with, underscore their expertise.
- Customer Care: Looking after customers’ families with small children and offering personalised advice such as local tips further establishes the friendly, trustworthy atmosphere.
Xtra Mile Tyres 2022 Limited isn't just a tyre shop; it's a neighbourhood institution built on trust, value, and genuinely helpful service.