Pros 
Cons A Stellar Reputation: Why Customers Rave About Bridgestone Select Tyre & Auto Service
Bridgestone Select Tyre & Auto Service in Invercargill consistently earns high praise from its customers, boasting a remarkable 4.9 out of 5-star rating. This isn’t just about selling tyres; it’s about building relationships and providing exceptional service. The overwhelming consensus points to a team that is not only knowledgeable but also genuinely cares about their customers' experience. Locals and visitors alike consistently highlight the friendly and efficient nature of the staff, creating a welcoming and trustworthy atmosphere. Their dedication goes beyond routine tyre services, encompassing a broader range of auto repairs and maintenance. The shop's convenient location at 3/50 Leven Street, Invercargill 9810, NZ makes it easily accessible, a further convenience amplified by the proximity to "big stores" providing a pleasant waiting experience.
Going the Extra Mile: Beyond the Tyre Change
What truly sets Bridgestone Select Tyre & Auto Service apart isn't simply what they do, but how they do it. Several reviews specifically mention the team's proactive approach and willingness to go above and beyond. Consider these thoughtful touches:
- Fast Problem Solving: Customers consistently highlight the efficiency with which the team diagnoses and resolves issues. One reviewer noted how quickly the shop pinpointed and fixed a slow leak, demonstrating expertise and speed.
- Sourcing Challenges - Handled with Ease: A significant testament to their service is their ability to source tyres, even when initially out of stock. As one customer put it, they "sourced it really quickly."
- Education & Tire Care: The team takes the time to educate customers on tyre care, providing valuable advice and insights into tyre lifespan. This surprising educational aspect was highlighted by one reviewer who was given a great explanation on how to care for their tires, alongside their expected lifespan remaining.
- Value-Added Repairs: Reviews detail a range of services beyond just tyre changes, including wheel alignments, oil and filter changes, and even bumper repairs, highlighting their comprehensive auto service capabilities. The alignment service, described as “like a Chiropractor for Yr Car,” is a particularly memorable example of their skill.
- Rental Car Considerations: The shop even assisted a customer with a bumper repair while they were renting a car for a week, demonstrating exceptional customer care and understanding during a traveller’s needs.
| Service Category | Examples from Reviews |
|---|---|
| Tyre Services | Tyre changes, sourcing hard-to-find tyres, tyre care advice |
| Mechanical Repairs | Wheel alignments, oil and filter changes, brake repairs, steering fixes |
| Bodywork | Bumper repairs |
| Customer Service | Friendly greetings, prompt attention, patient explanations |
Accessibility & Convenience: A Seamless Experience
Bridgestone Select Tyre & Auto Service understands that a positive customer experience goes beyond skilled technicians and quality products; it also incorporates accessibility and convenience.
- Physical Accessibility: The workshop is fully wheelchair accessible, featuring both wheelchair-accessible entrances and designated parking, ensuring comfortable access for all customers.
- Comfortable Waiting Area: Customers consistently commend the warm and inviting waiting room, a welcome respite while their vehicle is being serviced. The location near larger stores provides an opportunity to browse while you wait.
- Flexible Payment Options: The business accepts both credit and debit cards, offering customers a convenient payment method.
- Opening Hours: Bridgestone Select Tyre & Auto Service boasts extended opening hours, Monday to Friday from 7:30 AM to 5:30 PM, and Saturday from 9 AM to 12 PM, catering to busy schedules.
- Onsite Services: For those who prefer a hands-on approach, Bridgestone Select offers onsite services, adding to the customer's flexiblity.
Consistent Excellence: A Six-Year Tradition of Trust
The longevity of positive reviews – many dating back six years – speaks volumes about the consistency of service at Bridgestone Select Tyre & Auto Service. One long-term customer noted, "I've been doing and changing tires here at Bridgetones for 6 years and the service and treatment of the workers here to their customers has not changed.” This unwavering commitment to quality, combined with the friendly and knowledgeable staff, has cultivated a loyal customer base. The enthusiastic recommendations (expressed with phrases like "Highly recommend :)" and "Definitely recommend to anyone") are a testament to the shop's dependable service and positive impact on the Invercargill community.
Contact Information:
- Phone: +64 3 218 9104
- Address: Bridgestone Select Tyre & Auto Service 3/50 Leven Street, Invercargill 9810, New Zealand