Drury Tires: A Legacy of Reliable Service in Drury
Drury Tires has firmly established itself as a cornerstone of the Drury community, serving vehicle tyre and mechanical needs for over 30 years. More than just a tyre shop, Drury Tires is rapidly evolving, now offering comprehensive mechanical servicing and WOF testing, reflecting a commitment to meeting the expanding needs of its customers. It's clear this isn't a fly-by-night operation – it's a business built on longevity and a deep understanding of local drivers' requirements. The consistent praise received is a testament to their dedication and quality of work.
Rave Reviews: What Customers Are Saying
The overwhelmingly positive feedback surrounding Drury Tires speaks volumes. A consistent 4.7-star rating reflects a level of satisfaction rarely seen. Here's a breakdown of what customers consistently highlight:
- Exceptional Customer Service: Numerous reviews consistently praise the friendliness and helpfulness of the staff, both over the phone and in person. Names like Anthony, Ryan, and Marea are frequently mentioned, showcasing a personalized approach to customer interactions. Marea’s expertise in caravan tyres, and Anthony’s willingness to assist even during his holiday, exemplify this commitment.
- Competitive Pricing & Value: While acknowledging they may not always be the absolute cheapest option, customers agree that Drury Tires provides excellent value for money, emphasizing quality and thoroughness. The affordability stands out, particularly when considering the quality of tyres sourced ("A grade affordable tyres").
- Speedy & Efficient Service: From quick quote responses to efficient tyre fitting, Drury Tires focuses on minimising wait times. One customer noted a 30-minute wait time that was accurate, complemented by a welcoming waiting area with complimentary refreshments (tea, coffee, water, and vending machines!). A recent service – two new tyres, rotation, and alignment – was completed in just an hour.
- Going the Extra Mile: Customers consistently mention Drury Tires’ willingness to go above and beyond. This includes sourcing spare wheels and tyres when staff are unavailable, and providing helpful suggestions and alternative options in quotes.
Facilities & Amenities – More Than Just a Tyre Shop
Drury Tires understands that a great service extends beyond just the mechanical work. They’ve worked to create a comfortable and convenient experience for their customers. Here’s a detailed look at what they offer:
Feature | Description |
---|---|
Service Options | In-store pickup, In-store shopping, Onsite services, Same-day delivery |
Accessibility | Wheelchair accessible entrance, Wheelchair accessible parking lot, Wheelchair accessible seating |
Offerings | Oil changes, Tyre servicing, WOF testing, Mechanical repairs |
Amenities | Mechanic on site, Restroom facilities, Wi-Fi access (although Wi-Fi availability is inconsistent) |
Recycling | Battery recycling program |
Payment Methods | Credit cards, Debit cards, NFC mobile payments |
Crowd | Creates a transgeneder safespace environment |
Beyond the practical aspects, the complimentary tea, coffee, and water contribute to a relaxed and welcoming atmosphere. The vending machines offer additional convenience while customers wait. The wheelchair accessibility features demonstrate a commitment to inclusivity.
Getting in Touch & Key Information
Need new tyres or a mechanical service? Here’s everything you need to know about Drury Tires:
- Address: 1 Firth Street, Drury 2113, New Zealand
- Phone: +64 9 294 8139
- Opening Hours:
- Monday: 7:30 AM – 6:00 PM
- Tuesday: 7:30 AM – 6:00 PM
- Wednesday: 7:30 AM – 6:00 PM
- Thursday: 7:30 AM – 6:00 PM
- Friday: 7:30 AM – 6:00 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: Closed
- Category: Tyre shop
- Services: Tyre sales & fitting, wheel alignment, balancing, puncture repairs, oil changes, mechanical servicing, WOF testing.
- Getting there: Easily accessible, with wheelchair accessible parking and entrance.
- Pro Tip: Contact them for a quote – reviewers highlight their responsiveness and prompt provision of pricing information.