Pros 
Cons Magness Tyre Service: A Customer Favourite in Glen Eden
Magness Tyre Service, nestled at 1A Glenview Road, Glen Eden, Auckland, has become a go-to destination for Auckland drivers needing tyre repairs, replacements, and wheel alignment services. With a stellar rating of 4.8 stars, it's clear this independently owned business is resonating with the community. They're open Monday to Wednesday and Thursday from 8 AM to 5 PM, offering convenience for those fitting their service around busy schedules. While they aren't open on weekends or Fridays, the quality of their service, as evidenced by numerous positive reviews, keeps customers coming back. Located in the heart of Glen Eden, they’re easily accessible and a welcome sight for anyone experiencing tyre troubles.
Going the Extra Mile: Outstanding Service & Mobile Repair
What truly sets Magness Tyre Service apart is their commitment to exceptional customer service. Multiple reviews highlight the professionalism and friendly demeanor of Nick and Caleb, the key figures behind the business. They genuinely seem to care about their customers’ needs. Beyond the standard tyre shop experience, Magness Tyre Service provides a valuable mobile service, a feature many customers have praised.
Here’s a breakdown of their exemplary service highlights:
- Prompt Response to Emergencies: Customers recount instances where Nick swiftly responded to flat tyre calls, ensuring their safety by providing enough air to reach the workshop.
- Mobile Tyre Repair & Replacement: They’ll come to your home or office to repair, replace, and balance your tyres, saving you time and inconvenience, even during challenging times like the COVID pandemic. One customer specifically mentioned their relief at not having to remove the wheel themselves or endure a dreary waiting room.
- Comprehensive Tyre Solutions: Whether it’s a simple puncture repair, a full set of new tyres to pass a WOF (Warrant of Fitness), wheel alignment, or tyre balancing, Magness Tyre Service offers a full range of services.
- Honest Advice: Reviews appreciate their transparent approach, providing honest advice without pushing customers towards expensive options they don’t require.
- Technician Expertise: Technicians like Frank are lauded for their skill and precision, ensuring vehicles are “straight like an arrow” after alignment services. One customer’s "OCD" regarding wheel alignment was happily addressed, showcasing their ability to cater to specific needs.
Facilities & Payment Options at Magness Tyre Service
Magness Tyre Service has clearly invested in creating a comfortable and accessible environment for its customers. Their facility offers more than just a space to wait – it’s designed with the customer experience in mind.
Here's a closer look at their facilities and what they offer:
| Feature | Details |
|---|---|
| Service Options | In-store shopping available, plus the convenience of onsite services. |
| Accessibility | Wheelchair accessible entrance and parking lot, accommodating customers with mobility needs. |
| Waiting Area | A "great little nook" strategically located near the alignment hoist, allowing customers to observe the work being done on their car – a unique and appreciated feature. |
| Café Proximity | Conveniently situated next to a cafe, allowing customers to enjoy a coffee while they wait. |
Payment Options:
- Accepted: Debit cards
- Not Accepted: Credit cards
Real Customer Voices: A Chorus of Praise
The consistent positive feedback speaks volumes about the quality of Magness Tyre Service. Here's a selection of testimonials that truly highlight their strengths:
"Had a fantastic experience with Magness Tyre Service—twice now! …Great people, excellent customer service, and fair, reasonable prices. Highly recommend!"
"Best independently owned tire/alignment shop ive ever had the pleasure of being served by. Great job Nick in setting up the store, super clean and tidy, customer friendly…."
"Great service and a super deal. Exceeding expectations. Nice tidy shop..."
"During the covid pandemic my car needed a new tyre, these guys were able to come around and fix it at home..."
“Exceptional customer service and tyre repair by Kaelen... I will be returning soon to have my battery replaced!”
"Magness Glen Eden have always had fantastic customer service and offer honest advice..."
Contact Information:
- Phone: +64 9 813 0077
- Address: Magness Tyre Service 1A Glenview Road, Glen Eden, Auckland 0602, New Zealand