Pros 
Cons Mid City Auto Repairs: A Petone Gem Generating Rave Reviews
Mid City Auto Repairs, located conveniently at 30 Sydney Street, Petone, Lower Hutt 5012, NZ, has become a local favourite for residents seeking reliable and honest car servicing. Boasting an impressive rating of 4.9 out of 5, the shop has cultivated a loyal customer base across Lower Hutt and beyond. Owners Dhillon and his team have clearly prioritised customer satisfaction, and the reviews reflect this dedication. Phone them on +64 21 125 4332 to book an appointment or discuss your vehicle’s needs. Mid City Auto Repairs operates with extended hours, truly catering to busy schedules. Check out their hours below - they're open most days!
| Day | Opening Hours |
|---|---|
| Monday | 8:30 AM–5:30 PM |
| Tuesday | 8:30 AM–5:30 PM |
| Wednesday | 8:30 AM–5:30 PM |
| Thursday | 8:30 AM–5:30 PM |
| Friday | 8:30 AM–5:30 PM |
| Saturday | 8:30 AM–5:30 PM |
| Sunday | 9 AM–12 PM |
Beyond the Wrench: What Makes Mid City Auto Repairs Special?
It's more than just impeccable workmanship that sets Mid City Auto Repairs apart. Several key factors consistently appear in customer feedback, contributing to their stellar reputation:
- Exceptional Customer Service: Numerous reviewers emphasize the friendliness, professionalism, and respect shown by the entire team. They take the time to explain repairs clearly, ensuring customers feel informed and confident in the work being done.
- Honesty and Transparency: Customers consistently praise the shop's integrity. They highlight that Mid City Auto Repairs only recommends necessary repairs, avoiding unnecessary work and "muck arounds." This fosters trust and builds long-term relationships.
- Going the Extra Mile: The story of a staff member coming in on their day off to assist a customer with a puncture repair is a testament to the shop’s dedication. This willingness to go above and beyond truly resonates with customers.
- Accessibility & Inclusivity: Mid City Auto Repairs is committed to inclusivity, offering wheelchair accessible entrance and parking, and proudly identifying as an LGBTQ+ friendly space with a transgender safespace.
- Convenience: Appointment recommended, and appointments are essential for smooth service. They accept Credit cards, Debit cards, and NFC mobile payments for ease of transactions. Oil changes are a core offering.
- Fair Pricing: Customers consistently remark on the reasonable and competitive pricing, with no hidden fees or surprises.
Real Customer Voices: Testimonials Speak Volumes
The overwhelmingly positive reviews paint a clear picture of Mid City Auto Repairs' dedication. Here's a glimpse of what customers are saying:
"I recently took my vehicle to Mid City Autos for a service and Certificate of Fitness inspection, and I’m extremely impressed with the experience. The team was professional, efficient, and thorough…"
“Had a great experience with Dhillon and his team. I would recommend these guys. Excellent service and very reasonable prices.”
"Just want to shout out these guys for going above and beyond helping me fix a puncture repair... I'm so thankful for their extraordinary service with a reasonable price too!"
"I was extremely satisfied with my experience. All team were courteous and respectful. They provided detailed explanations of the options, making them easy to understand."
"Fantastic service. Looked after me when I blew a tyre. Quick, friendly and affordable."
"It’s great to find a shop you can trust with both quality service and honesty."
"They don’t do muck around and unnecessary work. They suggest only what really needs to fix up."
"…booked my WOF on a short notice and did it with couple of hours. they are excellent in their profession and great customer service."
Keeping Your Vehicle Road-Ready: Services & Facilities
Mid City Auto Repairs provides a comprehensive range of services to keep your vehicle running smoothly and safely. Beyond the everyday, they go the extra mile with incredible customer service. Here's a summary of what you can expect:
- Core Services: Certificate of Fitness (COF) inspections, Warrant of Fitness (WOF), general servicing, puncture repairs, and oil changes.
- Facilities: The shop boasts wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring accessibility for all.
- Payment Options: Convenience is key, with a commitment to providing a modern payment experience, supporting Credit cards, Debit cards, and even NFC mobile payments.
- Friendly environment: A LGBTQ+ friendly environment and a transgender safespace aims to create welcoming experience for all customers.
- Expert Qualified Mechanic: Their experienced mechanic team can diagnose and repair any issues you present.
Mid City Auto Repairs in Lower Hutt is clearly dedicated to providing exceptional service, fair pricing, and a welcoming environment, making them a trusted choice for vehicle maintenance.