Pros 
Cons Autotec: A Chorus of Praise from Invercargill Drivers
Autotec, located at 38 Leet Street, Invercargill, consistently earns high marks with a remarkable 4.900000-star rating. This independent mechanic shop isn't just fixing cars; it’s building trust and fostering genuine relationships with its community. What sets Autotec apart isn't just the mechanical expertise (though that’s clearly present), but the overwhelmingly positive feedback highlighting the team’s friendliness, integrity, and willingness to go the extra mile. Phone: +64 3 422 1872. They’re a staple in Invercargill and rapidly becoming known throughout the region for exceptional service.
Beyond the Wrench: What Customers Rave About
The recurring themes in Autotec's reviews paint a picture of a mechanic who prioritizes customer wellbeing. It's not just about getting the job done; it's about offering honest advice, transparent pricing and providing a stress-free experience. Here’s a breakdown of what customers consistently commend:
- Exceptional Team: Multiple reviewers highlight the warm, friendly, and approachable nature of the entire Autotec team, both over the phone and in person. They genuinely seem to care about each customer's situation.
- Going Above and Beyond: Stories abound of Autotec staff stepping up to assist even in unexpected circumstances. Notably, one customer recounts being picked up from the airport when their van wouldn’t start, showcasing a dedication to customer service that goes far beyond the norm.
- Honest and Trustworthy Advice: This is a major point of praise. Customers appreciate that Autotec explains the work being done clearly and offers honest assessments, even if it means foregoing potential profits.
- Expert Towbar Fitting: Autotec is particularly singled out for its ability to expertly install towbars, with multiple customers praising Bally's skills in this area.
- Efficiency & Speed: Even during the busy Christmas rush, Autotec managed to complete Warrant of Fitness (WOF) inspections and necessary repairs efficiently, showing they can handle workload effectively.
A recurring sentiment from customer feedback
"Bally (manager/owner) is truly an amazing guy. There is not many left in the world like him. He will go beyond his ability to save you from trouble and would never give up no matter what problems you have. About price, I haven't dealt with any other mechanic in NZ that is as trustworthy as him. I couldn't recommend him more."
Accessibility, Payment Options & Convenient Hours
Autotec understands that convenience and inclusivity are key, and this reflects in their facilities and operational practices.
Here's a glance at what they offer:
| Feature | Details |
|---|---|
| Accessibility | Wheelchair accessible entrance and parking lot. |
| Payment Methods | Credit cards, Debit cards, NFC mobile payments. |
| Services | Oil changes, WOF inspections, repairs, towbar fitting. |
| Opening Hours |
* Monday: 8:00 AM – 5:30 PM
* Tuesday: 8:00 AM – 5:30 PM
* Wednesday: 8:00 AM – 5:30 PM
* Thursday: 8:00 AM – 5:30 PM
* Friday: 8:00 AM – 5:30 PM
* Saturday: 8:30 AM – 2:30 PM
* Sunday: Closed |
| Parking | Ample roadside parking available. |
It's advisable to book an appointment in advance to ensure timely service.
Meet Bally and the Autotec Team - Invercargill's Trusted Mechanics
The consistent mention of "Bally," the manager/owner, highlights his significant role in the success of Autotec. He’s clearly the driving force behind the company’s reputation for honesty, integrity, and going the extra mile. Reviews consistently describe him as "amazing," "trustworthy," and willing to work tirelessly to solve customer problems.
The entire team seems to share this ethos, creating a welcoming and dependable environment for all customers. Autotec’s commitment to quality workmanship, transparent communication, and genuine care for their customers sets them apart from the competition in Invercargill. Finding a reliable mechanic can be stressful— Autotec seems to have mastered the art of making that experience a positive one.