Pros 
Cons Car Wash: Soap, Ambulances & Spotty Machines in Palmerston North
Rating: 3.800000 Location: 118 Ruahine Street, Roslyn, Palmerston North 4414, New Zealand
This Palmerston North car wash generates some… unique reviews. While the promise of a sparkling clean vehicle is universal, experiences at Car Wash have been anything but straightforward, ranging from surprisingly positive to genuinely concerning. Let’s delve into what customers are saying.
A Rollercoaster of Experiences – From Euphoria to Emergency
The reviews for Car Wash paint a vibrant, if unpredictable, picture. One customer, recounting a visit during a period of concussion, highlighted an unexpectedly cheerful atmosphere, describing “plenty of soapy water and enthused motorcar owners.” They awarded the car wash an enthusiastic five stars despite the rather dramatic outcome: a departure via ambulance.
"I was slightly woozy from being concussed when I came here, but there seems to be plenty of soapy water and enthused motorcar owners. Totally worth the five stars just for the ambience. I left in an ambulance. What a great day."
This, needless to say, is a remarkable review, raising more questions than it answers! Was the ambulance visit related to the car wash itself? We'll leave that to speculation, but the sheer memorability of the experience certainly stands out. The juxtaposition of a seemingly normal car wash and the need for emergency medical attention creates an unforgettable story. It's worth noting that this particular narrative should be approached with caution and likely represents an extreme outlier. Safety is, of course, paramount.
Mechanical Mayhem & Generous Refunds
While the ambulance incident is undeniably exceptional, several other reviews point to recurring mechanical issues with the car wash equipment. Several customers reported the system being temporarily out of service on arrival, but ingenuity managed to get things running again. However, a more serious concern surfaced when a water jet malfunctioned, potentially damaging a vehicle's paintwork.
Here's a breakdown of the reported issues and the Car Wash's response:
| Issue Reported | Customer Impact | Car Wash Response |
|---|---|---|
| Car Wash Temporarily Out of Service | Initial inconvenience | Resolved issue allowing car wash to proceed |
| Water Jet Malfunction & Potential Paint Damage | Vehicle damage concern | Full refund offered to affected customers |
The Car Wash appears to be proactive in addressing these problems by offering refunds when malfunctions occur. This demonstrates a willingness to acknowledge issues and rectify the situation for customers. However, the consistent reports of equipment problems certainly raise questions about the reliability and maintenance schedule of the car wash. The customer quoted highlights this, remarking on the hope for a five-star experience "if it is working."
Location, Accessibility & Ongoing Improvements?
Car Wash is located in Roslyn, Palmerston North, at 118 Ruahine Street. While the address is straightforward, the opening hours are currently unspecified according to the available information. This lack of readily accessible information could be a point of frustration for potential customers.
It would be beneficial for Car Wash to update their online presence with clear opening hours, and perhaps even details regarding ongoing maintenance or equipment upgrades. Addressing the reports of mechanical issues, coupled with transparency regarding operational status, would likely improve customer satisfaction and move the overall rating closer to the hoped-for five stars.
As one reviewer stated, a reliable and well-maintained car wash experience is what most customers are ultimately seeking – and Car Wash appears to be striving, albeit imperfectly, towards that goal.